Global Customer Focus Everise serves a diverse international client base across healthcare, travel, technology, and financial services, providing multilingual customer support in 32 languages. This extensive multilingual capability and industry specialization present opportunities to offer tailored offshoring solutions to clients seeking to expand their global reach.
Strategic Partnerships The company's recent alliance with Krisp Technologies and Sanas highlights a focus on integrating advanced AI and real-time translation technologies. This presents a chance to pitch innovative customer experience enhancements to organizations aiming to improve communication in multilingual or accent-sensitive markets.
Technology Adoption Utilization of advanced tech stacks such as Genesys, Jira, Adobe Captivate, and JSON demonstrates Everise's commitment to tech-enabled customer service. There is potential to promote similar tech integration services or custom solutions to companies looking to modernize or automate their customer support platforms.
Growth through Acquisition Everise’s recent acquisition of Continuum Global Solutions’ healthcare division underlines their strategic growth approach in the healthcare sector. This signals opportunities for sales of healthcare-specific BPO services, consulting, or technology solutions to healthcare providers and organizations expanding their customer service operations.
Recognition and Thought Leadership Winning awards for employee diversity, culture, and AI excellence positions Everise as an innovative and responsible partner. This credibility can be leveraged to approach leading brands seeking to enhance their customer experience through established, award-winning service providers and technology innovators.