Strong Market Presence Allcom has established itself as a top-tier AT&T Authorized Retailer in East and Northeast Texas, with recognition as the number one retailer nationwide in 2020 and 2021, indicating a loyal customer base and reputable brand reputation.
Growth Opportunities With a focus on customer service and sales excellence, Allcom’s success suggests potential for expansion into additional locations or markets within Texas, presenting opportunities to increase revenue streams through new storefronts or service offerings.
Technology Stack Utilizing RightJS indicates a focus on efficient web interfaces, which could be leveraged to enhance digital customer engagement, online sales channels, or CRM systems, opening avenues for upselling and improved customer data collection.
Workforce Development With a relatively small team of 11-50 employees driven by high-achieving sales professionals and managers, there is potential to scale the workforce to boost sales capacity, or introduce training programs to further improve service quality and customer retention.
Competitive Positioning As a recognized top retailer with a dedicated local presence, Allcom can be targeted for partnership or upselling opportunities for additional wireless services, devices, or connected home solutions from AT&T and other technology providers.