Insights

AI for CX Target enterprise brands seeking to elevate customer experience through AI-driven engagement. With a focus on multi-channel, seamless interactions and a unified customer view, Astute Solutions can upsell to large consumer brands aiming to improve loyalty, efficiency, and brand protection.

Omni-channel Growth Position to expand in organizations expanding or optimizing omnichannel support. Their strengths in social listening, knowledge management, and agent guidance align with firms investing in cross-channel consistency and faster issue resolution.

VoC Expertise Leverage strong Voice of the Customer capabilities to sell into product and marketing teams prioritizing feedback loops, insights-driven improvements, and revenue impact from enhanced customer journeys and targeted campaigns.

Financial Scale With reported revenue in the hundreds of millions and a strategic acquisition history, pursue scale-ups and mid-market to enterprise opportunities that can justify a broader, integrated CX platform and services contract.

Awards & Partnerships Highlight recognized AI and automation awards and past partnerships as proof of credibility to close with brands seeking proven, award-winning technology partners and robust ROI case studies.

Astute (Now Emplifi) Tech Stack

Astute (Now Emplifi) uses 8 technology products and services including Progress OpenEdge, oEmbed, jQuery, and more. Explore Astute (Now Emplifi)'s tech stack below.

  • Progress OpenEdge
    Application Development & Management
  • oEmbed
    Dev Tools
  • jQuery
    Javascript Libraries
  • WebRTC
    Miscellaneous
  • Node.js
    Programming Languages
  • WhatsApp
    Social Sharing
  • Brex
    Travel And Expense Management
  • Apache
    Web Servers

Media & News

Astute (Now Emplifi)'s Email Address Formats

Astute (Now Emplifi) uses at least 1 format(s):
Astute (Now Emplifi) Email FormatsExamplePercentage
First.Last@astutesolutions.comJohn.Doe@astutesolutions.com
66%
FLast@astutesolutions.comJDoe@astutesolutions.com
28%
FirstLas@astutesolutions.comJohnDoe@astutesolutions.com
4%
FirstLast@astutesolutions.comJohnDoe@astutesolutions.com
2%

Frequently Asked Questions

What is Astute (Now Emplifi)'s phone number?

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You can contact Astute (Now Emplifi)'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Astute (Now Emplifi)'s official website and social media links?

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Astute (Now Emplifi)'s official website is astutesolutions.com and has social profiles on LinkedInCrunchbase.

What is Astute (Now Emplifi)'s SIC code NAICS code?

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Astute (Now Emplifi)'s SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does Astute (Now Emplifi) have currently?

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As of July 2026, Astute (Now Emplifi) has approximately 131 employees across 5 continents, including AsiaNorth AmericaEurope. Key team members include Chief Executive Officer: O. B.Chief Operating Officer: R. C.Owner: A. C.. Explore Astute (Now Emplifi)'s employee directory with LeadIQ.

What industry does Astute (Now Emplifi) belong to?

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Astute (Now Emplifi) operates in the Software Development industry.

What technology does Astute (Now Emplifi) use?

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Astute (Now Emplifi)'s tech stack includes Progress OpenEdgeoEmbedjQueryWebRTCNode.jsWhatsAppBrexApache.

What is Astute (Now Emplifi)'s email format?

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Astute (Now Emplifi)'s email format typically follows the pattern of First.Last@astutesolutions.com. Find more Astute (Now Emplifi) email formats with LeadIQ.
Astute (Now Emplifi) logo

Astute (Now Emplifi)

Software DevelopmentOhio, United States51-200 Employees

Astute Solutions is a software development company based in Columbus, Ohio, that builds AI-driven software to support consumer engagement. The firm aims to help major brands improve customer service efficiency, protect brand integrity, and increase customer loyalty by blending human and artificial intelligence across customer interactions and channels.

Its client base comprises leading consumer brands seeking deeper customer understanding, faster resolution of issues, and better access to information for customers, agents, employees, and partners. With more than twenty years in the field, the company offers CRM, knowledge management, and customer interaction capabilities and emphasizes capturing customer insights to inform product, marketing, and process improvements. In 2021, Astute Solutions merged with Socialbakers UK Limited to form the Emplifi brand.

Section iconCompany Overview

Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Employees
51-200

Section iconFunding & Financials

  • $250M$500M

    Astute (Now Emplifi)'s revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    Astute (Now Emplifi)'s revenue is estimated to be in the range of $250M$500M

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