Strategic Acquisition Power As part of TTEC Digital, Avtex enhances its offerings with deep Genesys and Microsoft expertise, presenting opportunities to pitch integrated customer experience solutions leveraging advanced platform capabilities to enterprise clients seeking comprehensive CX strategies.
Recognition and Awards TTEC Digital's recent accolades as a Microsoft Dynamics 365 Service Partner of the Year and Microsoft AI Business Solutions Inner Circle recognition demonstrate their industry leadership, making them a potential partner or channel for joint go-to-market initiatives and technology co-selling.
Technology Focus With a tech stack including Adobe, TalkDesk, Zendesk, and Azure DevOps, there are sales opportunities to introduce complementary solutions that expand CX automation, AI integration, and multi-platform support tailored to enterprise-level clients.
Market Positioning TTEC Digital's recognition as a leader in digital transformation and its mid-market focus positions it well to target companies investing heavily in AI, digital onboarding, and voice verification, where customized CX solutions can deliver measurable ROI.
Financial Scale & Growth With revenues estimated between 250 million and 500 million dollars, TTEC Digital offers scalable engagement opportunities for solutions that improve operational efficiency, enhance customer satisfaction, and support growth in the competitive CX services market.