Strong Market Presence Awesome CX operates in the competitive outsourcing and offshoring industry with a substantial workforce of up to 5,000 employees and a revenue range of 50 to 100 million dollars, indicating a robust market presence and significant growth potential.

Focus on Customer Experience Specializing in high-touch customer service for rapidly expanding internet and eCommerce companies, Awesome CX demonstrates a strategic focus on serving fast-growing digital sectors, making it a prime partner for tech-driven businesses seeking quality CX solutions.

Strategic Partnership Recent collaboration with Netomi AI enhances their technological capabilities, offering opportunities to meet client demand for innovative, AI-powered customer engagement solutions, thus positioning Awesome CX for future expansion in AI integration.

Parent Company Acquisition Ownership by Transcom since 2018 underlines the company's stability and access to a global network, which could facilitate scalability and entry into new markets for prospective clients seeking international customer support services.

Technology Stack Leverage Utilizing a diverse range of industry-standard tools such as HubSpot, SAP, and NetSuite ERP, Awesome CX is well-equipped to provide technologically advanced customer management solutions, presenting cross-sell opportunities across digital and enterprise resource planning platforms.