BBB National Programs
Non-profit OrganizationsVirginia, United States51-200 Employees
BBB National Programs is a nonprofit organization focused on creating a more accountable and trustworthy marketplace through industry self-regulation. It oversees more than a dozen self-regulation programs that establish high standards for business conduct and provide third-party accountability and dispute resolution to help ensure fair outcomes for consumers. The programs address areas such as advertising, privacy, marketing to children and teens, consumer warranties, and related dispute processes. Based in Tysons, Virginia, the organization has operated since 1971, collaborating with industry leaders and government agencies to shape voluntary regulatory practices. In April 2026, BBB National Programs announced a partnership with Verizon Communications, reflecting ongoing collaboration with major industry players.