Blackchair Employee Directory

IT Services and IT ConsultingEngland, United Kingdom11-50 Employees

Blackchair helps enterprises industrialise how Contact Center platforms are built, operated, and optimised for the AI era.
For over 21 years, Blackchair has helped some of the world’s largest CX environments reduce technical debt, accelerate innovation, simplify operations, and improve customer experience outcomes through advanced automation, operational intelligence, and configuration governance.
Our Platforms
Symphony
A CCaaS configuration auditing and automation platform that industrialises CX change and operations. Symphony provides configuration governance, dependency intelligence, environment promotion, rollback capability, and operational workflow automation to reduce risk, complexity, and duplicated effort.
Magnus
An AI-powered CCaaS Operations Analyst that exposes the cause-and-effect behind CX performance issues. Magnus correlates configuration changes, operational dependencies, governance data, and live performance metrics to instantly identify why service levels, containment, or customer experience outcomes are changing.
Clarity
A forensic discovery platform that audits legacy contact center environments to accelerate and de-risk CCaaS transformation programmes. Clarity exposes hidden technical debt, redundant complexity, and operational inefficiencies before migration.
Continuance
A configuration tracking and resilience solution for Genesys Cloud environments, helping enterprises maintain operational consistency, improve disaster recovery readiness, and reduce configuration drift.
Blackchair transforms fragmented CX operations into intelligent, reusable, and scalable operational models — enabling enterprises to build faster, operate smarter, and continuously improve customer experience.

Find Blackchair employees' phone numbers or email addresses

Blackchair Global Highlights

Location
Employees

Europe
18

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  • United Kingdom Of Great Britain And Northern Ireland
    18

North America
12

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  • United States Of America
    8
  • Canada
    4

Asia
1

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  • Philippines
    1

Blackchair's Leadership

  • Stylized image of a person
    J. O.
    Ceo
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    S. P.
    Coo
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  • Stylized image of a person
    E. E.
    Chief Revenue Officer (cro)
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    A. G.
    Head Of Marketing
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    A. I.
    Head Of Consulting
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    D. D.
    Executive Vice President
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    G. R.
    Evp Sales Operations
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    N. G.
    Evp Business Operations & Strategy
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Blackchair Employee Metrics

100%
50%
0%
2026
2025
  • Business
  • Engineering
  • Product Management
  • Quality Assurance
  • Sales
  • Other
  • Consultant
  • Program & Project Management

Contact profiles from Blackchair

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    E. C.
    Phone icon
    UNITED STATES
    Mar 08, 2023

Frequently Asked Questions

What is Blackchair known for?

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Blackchair was founded in 2005 operates in the IT Services and IT Consulting industry. The company's main headquarters is located in 1650 Arlington Business Park Theale, England rg7 4sa United Kingdom. Explore Blackchair's company overview page for more information.

What is Blackchair's most common email format?

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Blackchair employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Blackchair email formats with LeadIQ.

How many employees does Blackchair have currently?

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Blackchair has approximately 30 employees as of June 2026. These team members are located across 3 continents, including EuropeNorth AmericaAsia.

Who are Blackchair's key employees and leadership?

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As of June 2026, Blackchair's key employees include:

  • Ceo: J. O.
  • Coo: S. P.
  • Chief Revenue Officer (cro): E. E.
  • Head Of Marketing: A. G.
  • Head Of Consulting: A. I.

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