Community Engagement Boone REMC primarily serves rural and suburban communities in Indiana, offering opportunities to tailor energy solutions and services that meet the specific needs of agricultural and small business customers in these areas.

Membership Ownership As a member-owned cooperative, Boone REMC values customer engagement and loyalty, providing a platform to develop tailored energy plans and innovative cooperative programs that strengthen member relationships.

Digital Adoption With a recently launched website and an active tech stack, Boone REMC is focused on enhancing digital engagement, opening avenues for offering online bill payment, smart metering, and remote customer service solutions.

Operational Resilience Recent operational adaptations, such as partnering for power outage management and adjusting office operations during COVID-19, indicate opportunities to promote advanced outage management systems and remote monitoring services.

Financial Growth Potential Boone REMC’s revenue falls within the $10M to $25M range, suggesting potential for upselling energy management technologies, energy efficiency programs, and renewable energy solutions aligned with growth in smaller to mid-sized utility cooperatives.