Boston Human Factors, Inc.
Research ServicesMassachusetts, United States2-10 Employees
Capturing Expert Knowledge Before It’s Gone We help manufacturers and service companies preserve the critical knowledge of their most experienced technicians before they retire. Through structured interviews, video documentation, and task breakdowns, we capture the wisdom that keeps operations running—and make it accessible for the next generation of skilled workers. Whether you're preparing for the "Silver Tsunami" or planning ahead for Augmented Reality (AR) training, our services ensure your team retains the insights and know-how that can’t be replaced. Preserve what matters. Prepare for what’s next. We provide clear, actionable insights that guide product teams in making informed decisions—avoiding wasted time and investment while ensuring their digital products are intuitive, effective, and commercially successful. The result? Better experiences, smarter decisions, lasting growth.