Onshore focus Calibrus specializes in onshore customer management and back office support, presenting a potential selling point for clients seeking domestic contact centers with aligned time zones and regulatory familiarity.

Comprehensive services From TPV and customer authentication to QA monitoring and surveys, Calibrus offers end-to-end customer management solutions which can be upsold with expandable contact center capabilities and post-sale insights.

Mid market footprint With 201-500 employees and revenue in the lower mid-market range, Calibrus could be an ideal target for scalable contact center tech stacks and modular automation integrations as they grow beyond current capacity.

Tech modernization Current tech stack includes PHP, jQuery, and Google tools; there is opportunity to introduce cloud-based omnichannel platforms, AI-driven QA, and secure authentication to enhance performance and security.

Growth potential Funding of approximately $975k and a revenue base of up to $10M indicate room for expansion through strategic partnerships, new verticals, and service line diversification such as analytics, surveys, and hosted recording.