Global Partnership Expansion Talkdesk recently partnered with Cognizant Technology Solutions Corporation to bring its Industry Experience Clouds to enterprises worldwide, presenting an opportunity to tap into Cognizant's extensive network and enhance market reach.
Award Recognition Recent accolades like the 2024 Top Rated Awards from TrustRadius position Talkdesk as a top player in various contact center categories, providing a competitive edge to capitalize on trust and recognition for sales prospects.
Tech Innovation Leadership The hiring of Munil Shah as the chief technology officer and the launch of the GenAI suite highlight Talkdesk's commitment to AI and cloud automation innovation, offering a compelling narrative to engage tech-savvy prospects looking for cutting-edge solutions.
Market Leadership Acknowledgment Being recognized as a Leader in the G2 Spring 2024 Grid Report for Contact Center solidifies Talkdesk's market position in AI-powered solutions, laying a strong foundation to attract clients seeking industry-leading contact center experiences.
Top Talent Acquisition The appointment of Miles Ennis as chief technology officer and Simon Horrocks as APAC leader demonstrates Talkdesk's strategic moves to bolster its leadership team, signaling stability and expertise that can resonate well with potential clients seeking trusted partners in the industry.
Talkdesk uses 8 technology products and services including Usercentrics, Salesforce, Snowflake, and more. Explore Talkdesk's tech stack below.
| Talkdesk Email Formats | Percentage |
| first.last@talkdesk.com | 98% |
| first.middle@talkdesk.com | 1% |
| first@talkdesk.com | 1% |
| fir.last@talkdesk.com | 0% |
Software DevelopmentCalifornia, United States1001-5000 Employees
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.
Company Overview
Funding & FinancialsTalkdesk has raised a total of $230M of funding over 8 rounds. Their latest funding round was raised on Aug 12, 2021.
Talkdesk's revenue is in the range of $100M$1B
Funding & FinancialsTalkdesk has raised a total of $230M of funding over 8 rounds. Their latest funding round was raised on Aug 12, 2021.
Talkdesk's revenue is in the range of $100M$1B
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