ChatLabs

Technology, Information and InternetUnited States11-50 Employees

ChatLabs converts luxury brands' social traffic into measurable revenue and brand equity through AI-powered social-commerce funnels.

Today, many luxury and lifestyle brands struggle with the costly disconnect between social-media engagement and e-commerce conversion. ChatLabs bridges this gap by delivering real-time, hyper-personalized digital experiences that align seamlessly with the emotional and contextual triggers behind each social click. Our AI technology automatically analyzes user intent, repurposes high-performing social assets into interactive, shoppable stories, and continuously optimizes for higher conversion and deeper customer engagement.

Top brands across the LVMH, Kering, and Richemont groups trust ChatLabs, achieving up to 25% higher ROAS, 20% lower bounce rates, and triple-digit gains in onsite engagement.

ChatLabs was honored with the LVMH Innovation Award for Data & AI (2023) and the Luxury Tech Innovator Award (2024), further validating our approach to luxury social commerce. 

Backed by leading venture investors, we empower marketing leaders at luxury houses to transform social attention into lasting brand value and measurable growth.

Ready to unlock your brand's social-commerce potential? Visit chatlabs.com/demo to schedule a personalized demo.

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