Strong Customer Analytics Focus Clarabridge specializes in transforming customer feedback into actionable insights through advanced text and speech analytics, making it an ideal partner for brands aiming to enhance their customer experience management capabilities.
Recent Acquisition by Qualtrics Following its $1.13 billion sale to Qualtrics in 2021, Clarabridge now operates under a larger enterprise with extensive market reach, presenting opportunities to upsell integrated solutions within the Qualtrics ecosystem.
Strategic Integrations and Partnerships With integrations like AWS Contact Center Intelligence and partnerships such as Five9, Clarabridge offers scalable, cloud-based solutions suitable for enterprise clients seeking omnichannel customer insights.
Growth in Customer Experience Solutions The launch of AI-Augmented Quality Management and continuous product enhancements position Clarabridge as a leader in innovative customer experience tools, appealing to organizations investing in digital transformation.
Market Competitiveness Despite a smaller revenue range of $50M to $100M, Clarabridge's focus on enterprise-level analytics and recent strategic moves provide opportunities to target mid to large Fortune 1000 companies looking to optimize customer engagement strategies.
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Clarabridge uses 8 technology products and services including Linkedin Insight Tag, InVision, Angular, and more. Explore Clarabridge's tech stack below.
| Clarabridge Email Formats | Percentage |
| First.Last@clarabridge.com | 95% |
| FirstLast@clarabridge.com | 2% |
| FLast@clarabridge.com | 2% |
| First.Middle@clarabridge.com | 1% |
Software DevelopmentVirginia, United States201-500 Employees
Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.
Company Overview
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Funding & FinancialsClarabridge has raised a total of $12M of funding over 7 rounds. Their latest funding round was raised on Sep 23, 2016 in the amount of $12M.
Clarabridge's revenue is estimated to be in the range of $50M$100M
Funding & FinancialsClarabridge has raised a total of $12M of funding over 7 rounds. Their latest funding round was raised on Sep 23, 2016 in the amount of $12M.
Clarabridge's revenue is estimated to be in the range of $50M$100M
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