Coastal Outsourced Solutions

Financial ServicesMassachusetts, United States2-10 Employees

Coastal Outsourced Solutions operates as a Credit Union Service Organization (CUSO) and is a wholly owned subsidiary of First Citizens' Federal Credit Union within the financial services industry. Headquartered in Fairhaven, Massachusetts, it serves small and midsized financial institutions in New England and relies on a small team to provide back-office and support functions. Its services are geared toward helping clients navigate margin compression and evolving regulatory and technology requirements.

The company emphasizes tailoring its approach to each client, avoiding standard, off-the-shelf solutions, and seeks to establish long-term partnerships that sustain client operations. A leadership change occurred in 2019 when Geralyn Marcinko was appointed president.

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