Market Trust Columbia Gas of Kentucky has been recognized as one of the most trusted utility brands in 2024, indicating strong customer engagement and brand loyalty, which can facilitate cross-sell opportunities for services or solutions aimed at enhancing customer experience.

Community Engagement The company's recent investments and initiatives, including a $25,000 grant to the University of Kentucky and launching scholarships, demonstrate a strategic focus on community involvement and education, opening avenues for partnerships and educational program collaborations.

Digital Presence The launch of the Columbia Gas mobile app and utilization of advanced web technologies suggest a focus on digital engagement, providing opportunities to introduce digital solutions for customer management, smart metering, or energy efficiency programs.

Energy Assistance Growth The recent rollout of LIHEAP Energy Assistance highlights a focus on supporting low-income customers, creating potential for sales of energy management and efficiency solutions or technologies to further assist vulnerable populations.

Financial Capacity With revenue between 100M and 250M and significant recognition in the industry, Columbia Gas of Kentucky may be open to scalable solutions related to utility optimization, infrastructure upgrades, and systems automation to enhance operational efficiency.