Communication Business Services, Inc. (CBSI)
Telephone Call CentersUnited States51-200 Employees
CBSI, a veteran owned small business, was founded as a traditional telephone answering service in 1985. Since beginning operations, CBSI has grown to over 1000 accounts and expanded into other services – including virtual receptionist services, customer service support, CRM integration, Property and Facilities management support, IT customer support, and many other services In addition, CBSI offers fully supported executive suites at its Marietta, GA location. Our facility offers receptionist support, mail service, conference rooms and can meet your everyday business needs at very competitive rates for your office needs. CBSI serves clients in a variety of industries including, but not limited to federal government, utilities, local government, real estate sales, property management, HVAC, service industry, legal (solo practitioner attorneys and small law firms), medical practices, veterinary practices, software companies, consumer products, telecommunications, and many more. CBSI utilizes the latest answering service technology that enables us to customize solutions based upon each customer's specific needs, whether it is simple message taking, dispatching, call patching, lead qualifying, level 1 tech support or order taking. Even when your business closes, CBSI stays on the job and on the phones answering your calls with a courteous and professional American voice – 24 hours a day, 7 days a week, 365 days a year (including weekends and holidays).