Communication Business Services, Inc. (CBSI)

Telephone Call CentersGeorgia, United States11-50 Employees

Communication Business Services, Inc. (CBSI) is a veteran-owned small business in the telephone call center industry, headquartered at 2985 Gordy Parkway Suite 100, Marietta, Georgia 30066, United States, and employing 11-50 people. Founded in 1985 as a traditional telephone answering service, CBSI has grown to serve more than 1,000 accounts and expanded into services such as virtual receptionist, customer service support, CRM integration, property and facilities management support, and IT customer support. The company also offers fully supported executive suites at its Marietta location, including receptionist support, mail service, conference rooms, and related office services. CBSI serves clients across a range of industries, including federal government, utilities, local government, real estate and property management, HVAC, service industries, legal and medical practices, veterinary practices, software companies, consumer products, telecommunications, and others. The organization uses technology-enabled solutions to tailor offerings and provides around-the-clock assistance, including message taking, dispatching, call patching, lead qualification, level 1 tech support, and order taking, 24 hours a day, 7 days a week, 365 days a year.

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