Security Focus Recent urgent security patches and high-severity vulnerabilities in ConnectWise products indicate ongoing security investment and potential opportunity to upsell enhanced threat protection, vulnerability management, and secure remote access offerings to MSPs and their clients.

Retention & Backups The launch of retention policies in x360Cloud signals a focus on compliant data lifecycle management. This creates openings to sell advanced backup governance, retention optimization, and compliance-friendly data protection services to partners handling regulated data.

Cloud Integration New integrations with Wasabi and other partners demonstrate momentum in cloud storage and PSA/Cloud ecosystems. This creates cross-sell potential for partners to consolidate backups, cloud storage, and billing automation with ConnectWise solutions.

AI & Automation Announcements around agentic AI, IT service management platform enhancements, and robotic process automation point to opportunities to position AI-driven efficiency tools, workflow automation, and proactive IT support services to MSPs seeking cost reductions and faster incident response.

Scale & Reach With 20,000+ partners and substantial funding, ConnectWise Cloud Backup sits in a scalable, partner-centric ecosystem. This environment is ripe for channel partners to expand services, pursue new verticals, and offer bundled cloud backup, security, and MSP automation to existing clients.