Insights

Innovative Workspace Solution Coral offers an innovative workspace solution that streamlines workflows for customer-facing employees, enhancing their efficiency and productivity. This unique ability to unify desktops and technology stacks presents a compelling sales opportunity for companies looking to optimize their customer service operations.

Broad Market Adoption With over 98,000 desktops already deployed in major contact centers worldwide, Coral has achieved significant market penetration. This widespread adoption indicates a strong market demand and opens doors for sales expansion into various industries seeking to enhance their customer service capabilities.

Customization Capabilities Coral's orchestration technology allows IT organizations to quickly build customizations and deploy automations across thousands of employees. This flexibility to tailor solutions to specific business needs positions Coral as an ideal partner for companies seeking tailored workspace solutions.

Customer Experience Focus By empowering agents with the information and AI assistance needed to deliver exceptional customer service, Coral demonstrates a clear focus on enhancing customer experiences. This customer-centric approach creates opportunities for sales growth by aligning with businesses prioritizing customer satisfaction and loyalty.

Competitive Advantage In a competitive landscape with similar companies like Betfair, Paddy Power, and bet365, Coral stands out with its unique value proposition of simplifying the cognitive load on customer service employees. This competitive advantage can be leveraged to capture market share and drive sales growth in the software development industry.

Coral Tech Stack

Coral uses 8 technology products and services including Cloudflare CDN, Cloudflare, Choices, and more. Explore Coral's tech stack below.

  • Cloudflare CDN
    Content Delivery Network
  • Cloudflare
    Content Management System
  • Choices
    Javascript Libraries
  • HTTP/3
    Miscellaneous
  • HSTS
    Security
  • Gutenberg Blocks
    Web Platform Extensions
  • FlyingPress
    Web Platform Extensions
  • Apache
    Web Servers

Media & News

Coral's Email Address Formats

Coral uses at least 1 format(s):
Coral Email FormatsExamplePercentage
first.last@coralactive.comJohn.Doe@coralactive.com
46%
first@coralactive.comJohn@coralactive.com
4%
first.last@coralactive.comJohn.Doe@coralactive.com
46%
first@coralactive.comJohn@coralactive.com
4%

Frequently Asked Questions

Where is Coral's headquarters located?

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Coral's main headquarters is located at 352 Kent St Sydney, New South Wales 2000 AU. The company has employees across 4 continents, including OceaniaAsiaNorth America.

What is Coral's official website and social media links?

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Coral's official website is coralactive.com and has social profiles on LinkedIn.

What is Coral's NAICS code?

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Coral's NAICS code is 5112 - Software Publishers.

How many employees does Coral have currently?

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As of June 2024, Coral has approximately 47 employees across 4 continents, including OceaniaAsiaNorth America. Key team members include Chief Executive Officer: M. G.Chief Marketing Officer - Fractional: N. D. K.Chief Product Officer: A. H.. Explore Coral's employee directory with LeadIQ.

What industry does Coral belong to?

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Coral operates in the Software Development industry.

What technology does Coral use?

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Coral's tech stack includes Cloudflare CDNCloudflareChoicesHTTP/3HSTSGutenberg BlocksFlyingPressApache.

What is Coral's email format?

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Coral's email format typically follows the pattern of . Find more Coral email formats with LeadIQ.

When was Coral founded?

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Coral was founded in 2012.
Coral

Coral

Software DevelopmentNew South Wales, Australia51-200 Employees

Coral empowers customer-facing employees to provide great experiences by removing the cognitive burden of navigating multiple applications. Its powerful workspace unifies desktops, streamlines workflows, and glues multi-vendor technology stacks.   

Deployed on over 98,000 desktops in the world's largest and most sophisticated contact centers, Coral federates communications, CRM, and other applications, bringing together the information and AI assistance agents need to deliver exceptional customer service. It features a unique orchestration technology that enables IT organizations to build customizations, create automations, and roll them out to thousands of employees in days.  

Coral was founded in 2011 by call center veterans passionate about reducing the cognitive load of customer service employees and taking the complexity out of making changes to their desktops. 

Section iconCompany Overview

Headquarters
352 Kent St Sydney, New South Wales 2000 AU
NAICS Code
5112 - Software Publishers
Founded
2012
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

Section iconFunding & Financials

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