Coral
Software DevelopmentNew South Wales, Australia11-50 Employees
Coral Active provides an AI-powered integration layer for enterprise contact centers, connecting disparate systems across channels, CRM, digital tools, voice, and legacy platforms without wholesale changes to existing systems. By coordinating actions across the stack in real time, it helps eliminate manual data entry and reduces wasted agent time. The description notes that deployments have yielded a 40% reduction in average handle time from day one. Based in Sydney, New South Wales, Coral Active is a mid-sized software development company focused on enterprise contact-center workflows. Its customers are large organizations with multi-system stacks needing integration rather than replacement. In March 2026, Coral Active announced a partnership with LivePerson to launch LivePerson Sync, signaling a collaboration to expand its integration capabilities.
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