Customer Care Measurement & Consulting Employee Directory

Market ResearchVirginia, United States11-50 Employees

Customer Care Measurement & Consulting is a market research firm based in Alexandria, Virginia, employing about 11 to 50 people. It focuses on customer experience measurement and management, and aims to help clients achieve the best return on investment from efforts to improve the customer experience. The company maintains a website at https://customercaremc.com and operates a technology stack that includes iCIMS, WordPress, Google Fonts API, Slick, reCAPTCHA, Cloudflare Bot Management, Nginx, and Facebook. In its history, CCMC announced a partnership with Medallia in January 2013 and appointed John A. Goodman as Vice Chairman in November 2012. The firm emphasizes core values that are intended to influence client business outcomes and customer experiences.

Find Customer Care Measurement & Consulting employees' phone numbers or email addresses

Customer Care Measurement & Consulting Global Highlights

Location
Employees

North America
21

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  • United States Of America
    21

Asia
1

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  • Iran
    1

Customer Care Measurement & Consulting's Leadership

  • Stylized image of a person
    D. B.
    Chief Research Officer
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  • Stylized image of a person
    J. M.
    Vice President Sales And Marketing
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  • Stylized image of a person
    S. B.
    President & Ceo
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  • Stylized image of a person
    K. H.
    Owner / Principal
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    K. D.
    Chairman
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  • Stylized image of a person
    J. J.
    Administrative Director
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  • Stylized image of a person
    J. B.
    Administrative Director
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  • Stylized image of a person
    M. S.
    Senior Research Manager
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Customer Care Measurement & Consulting Employee Metrics

100%
50%
0%
2026
2025
  • Consultant
  • Sales
  • Accounting
  • Administrative
  • Analytics
  • Other

Contact profiles from Customer Care Measurement & Consulting

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    M. G.
    Manager
    Phone icon
    UNITED STATES
    Oct 17, 2024
  • Stylized image of a person
    S. S.
    Senior Consultant
    Phone icon
    United StatesWisconsin
    Nov 11, 2025
  • Stylized image of a person
    E. C.
    Research Analyst
    Phone icon
    United StatesVirginia
    May 31, 2026
  • Stylized image of a person
    B. J.
    Associate
    Phone icon
    UNITED STATES
    Mar 08, 2023
  • Stylized image of a person
    B. S.
    Customer Business Analyst
    Phone icon
    UNITED STATES
    Mar 08, 2023
  • Stylized image of a person
    E. G.
    Research Analyst
    Phone icon
    United StatesVirginia
    Aug 04, 2025
  • Stylized image of a person
    S. S.
    Phone icon
    UNITED STATES
    Mar 08, 2023

Frequently Asked Questions

What is Customer Care Measurement & Consulting known for?

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Customer Care Measurement & Consulting was founded in 2002 operates in the Market Research industry. The company's main headquarters is located in 20 South Quaker Lane Suite 230 Alexandria, Virginia 22314 United States; you can contact the main corporate office by phone at . Explore Customer Care Measurement & Consulting's company overview page for more information.

What is Customer Care Measurement & Consulting's most common email format?

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Customer Care Measurement & Consulting employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Customer Care Measurement & Consulting email formats with LeadIQ.

How many employees does Customer Care Measurement & Consulting have currently?

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Customer Care Measurement & Consulting has approximately 29 employees as of May 2026. These team members are located across 2 continents, including North AmericaAsia.

Who are Customer Care Measurement & Consulting's key employees and leadership?

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As of May 2026, Customer Care Measurement & Consulting's key employees include:

  • Chief Research Officer: D. B.
  • Vice President Sales And Marketing: J. M.
  • President & Ceo: S. B.
  • Owner / Principal: K. H.
  • Chairman: K. D.

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