Insights

Market Niche Focus Customer Care Measurement & Consulting specializes in transforming traditional customer satisfaction measurement into active management, presenting an opportunity to engage clients seeking to enhance their customer experience strategies and achieve measurable ROI.

Strategic Partnerships The company's recent partnership with Medallia indicates a focus on integrating advanced customer experience solutions, suggesting potential for cross-sell or upsell opportunities with clients already invested in or seeking sophisticated CX software platforms.

Leadership Expansion The appointment of John A. Goodman as Vice Chairman reflects strategic leadership growth, which can be leveraged to position new consulting services or tailored solutions targeting enterprise clients looking for experienced customer experience improvement.

Growth Potential Operating within a competitive landscape alongside well-funded companies like Medallia and Qualtrics, Customer Care Measurement & Consulting can emphasize its niche expertise for smaller to mid-sized firms aiming for targeted, ROI-focused customer experience optimizations.

Technology Adoption The use of diverse cloud-based and web management tools signifies a tech-savvy approach, enabling the company to offer data-driven insights and scalable solutions to clients seeking innovative customer feedback analysis and management systems.

Similar companies to Customer Care Measurement & Consulting

Customer Care Measurement & Consulting Tech Stack

Customer Care Measurement & Consulting uses 8 technology products and services including Cloudflare CDN, Google Cloud, SoundManager, and more. Explore Customer Care Measurement & Consulting's tech stack below.

Cloudflare CDN
Content Delivery Network
Google Cloud
Infrastructure As A Service
SoundManager
Javascript Libraries
All in One SEO
Search Engines
Cloudflare Bot Management
Security
Nginx
Web Servers
Magnific Popup
Web Tools And Plugins
Facebook
Widgets

Media & News

Customer Care Measurement & Consulting's Email Address Formats

Customer Care Measurement & Consulting uses at least 1 format(s):

Customer Care Measurement & Consulting Email Formats	Example	Percentage
FLast@customercaremc.com	JDoe@customercaremc.com	31%
First@customercaremc.com	John@customercaremc.com	19%
FLast@customercaremc.com	JDoe@customercaremc.com	31%
First@customercaremc.com	John@customercaremc.com	19%

Frequently Asked Questions

Where is Customer Care Measurement & Consulting's headquarters located?

Customer Care Measurement & Consulting's main headquarters is located at 20 S. Quaker Lane, Suite 230 Alexandria, VA 22314, US. The company has employees across 2 continents, including North AmericaAsia.

What is Customer Care Measurement & Consulting's phone number?

You can contact Customer Care Measurement & Consulting's main corporate office by phone at

+1-703-823-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Care Measurement & Consulting's official website and social media links?

Customer Care Measurement & Consulting's official website is customercaremc.com and has social profiles on LinkedIn.

How much revenue does Customer Care Measurement & Consulting generate?

As of October 2025, Customer Care Measurement & Consulting's annual revenue is estimated to be $1M.

What is Customer Care Measurement & Consulting's NAICS code?

Customer Care Measurement & Consulting's NAICS code is 54191 - Marketing Research and Public Opinion Polling.

How many employees does Customer Care Measurement & Consulting have currently?

As of October 2025, Customer Care Measurement & Consulting has approximately 26 employees across 2 continents, including North AmericaAsia. Key team members include Vice President Sales And Marketing: J. M.President & Ceo: S. B.Chairman: K. D.. Explore Customer Care Measurement & Consulting's employee directory with LeadIQ.

What industry does Customer Care Measurement & Consulting belong to?

Customer Care Measurement & Consulting operates in the Market Research industry.

What technology does Customer Care Measurement & Consulting use?

Customer Care Measurement & Consulting's tech stack includes Cloudflare CDNGoogle CloudSoundManagerAll in One SEOCloudflare Bot ManagementNginxMagnific PopupFacebook.

What is Customer Care Measurement & Consulting's email format?

Customer Care Measurement & Consulting's email format typically follows the pattern of FLast@customercaremc.com. Find more Customer Care Measurement & Consulting email formats with LeadIQ.

When was Customer Care Measurement & Consulting founded?

Customer Care Measurement & Consulting was founded in 2002.

Customer Care Measurement & Consulting

Market ResearchUnited States11-50 Employees

Our Vision:  A marketplace that moves from measuring to managing the customer experience.

Our Mission: Enable our clients to earn the best return on investment (ROI) for their efforts to improve the customer experience.

Our Core Values: Living out our core values is integral to making positive and meaningful differences in the business outcomes of our clients and the experiences of their customers.