Insights

Market Focus Customer Experience Labs specializes in serving Fortune 100 companies, indicating strong relationships with large enterprise clients who prioritize high-quality user experiences, presenting opportunities for tailored service expansions.

Service Offerings Their comprehensive suite of usability testing, eye tracking, and UX consulting suggests potential cross-selling opportunities with clients seeking end-to-end customer experience solutions across digital platforms.

Growth Potential With a revenue range of 1 to 10 million dollars and a small team, there is significant room for scaling services, especially by leveraging popular tech integrations like Google Analytics and WordPress to attract more clients.

Competitive Positioning Compared to larger firms like Qualtrics and Medallia, Customer Experience Labs offers specialized, personalized services that can appeal to clients desiring more customized and agile user research solutions.

Technology Utilization Utilizing widely adopted tools such as Google Maps, jQuery, and WordPress suggests an opportunity to enhance offerings with advanced analytics or hybrid research tools to deepen value for enterprise clients.

Similar companies to Customer Experience Labs

Customer Experience Labs Tech Stack

Customer Experience Labs uses 8 technology products and services including Gravatar, WordPress Super Cache, Disqus, and more. Explore Customer Experience Labs's tech stack below.

  • Gravatar
    Audio, Video, Graphics
  • WordPress Super Cache
    Caching
  • Disqus
    Comment Systems
  • MySQL
    Database
  • Backbone.js
    Javascript Frameworks
  • jQuery Migrate
    Javascript Libraries
  • Google Maps
    Maps
  • Google Analytics
    Web Analytics

Media & News

Customer Experience Labs's Email Address Formats

Customer Experience Labs uses at least 1 format(s):
Customer Experience Labs Email FormatsExamplePercentage
First@customerexperiencelabs.comJohn@customerexperiencelabs.com
67%
First.Last@customerexperiencelabs.comJohn.Doe@customerexperiencelabs.com
33%

Frequently Asked Questions

Where is Customer Experience Labs's headquarters located?

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Customer Experience Labs's main headquarters is located at Seattle, Washington 98121 United States. The company has employees across 1 continents, including North America.

What is Customer Experience Labs's official website and social media links?

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Customer Experience Labs's official website is customerexperiencelabs.com and has social profiles on LinkedIn.

What is Customer Experience Labs's NAICS code?

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Customer Experience Labs's NAICS code is 81 - Other Services (except Public Administration).

How many employees does Customer Experience Labs have currently?

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As of December 2025, Customer Experience Labs has approximately 1 employees across 1 continents, including North America. Key team members include Usability Consultant: S. T. K.Consultant: G. K. Z.. Explore Customer Experience Labs's employee directory with LeadIQ.

What industry does Customer Experience Labs belong to?

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Customer Experience Labs operates in the Consumer Services industry.

What technology does Customer Experience Labs use?

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Customer Experience Labs's tech stack includes GravatarWordPress Super CacheDisqusMySQLBackbone.jsjQuery MigrateGoogle MapsGoogle Analytics.

What is Customer Experience Labs's email format?

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Customer Experience Labs's email format typically follows the pattern of First@customerexperiencelabs.com. Find more Customer Experience Labs email formats with LeadIQ.

Customer Experience Labs

Consumer ServicesWashington, United States0-1 Employees

Customer Experience Labs specializes in helping Fortune 100 companies improve the online customer experience of their products (websites, apps, services, etc.) so they are more enjoyable, easier to use, and lead to improved business metrics. Our services include: *usability testing (online and in person) *user testing (online and in person) *eye tracking *user experience consulting *online focus groups *other specialized hybrid approaches The key to a good user experience strategy begins with proper planning to ensure your proposed research plans will result in the most cost effective ROI of your research spend. Contact us today to discuss how we can help with your next project!

Section iconCompany Overview

Headquarters
Seattle, Washington 98121 United States
NAICS Code
81 - Other Services (except Public Administration)
Employees
0-1

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Customer Experience Labs's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Customer Experience Labs's revenue is estimated to be in the range of $1M$10M

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