Insights

Large Independent Support Provider DecisionOne is the largest independent technology support organization operating globally in the TPM and ISO markets, indicating strong expertise and extensive experience in delivering complex IT solutions across various industries. This positions them as a reliable partner for organizations seeking tailored and vendor-agnostic IT support services.

Expanding Geographic Footprint Recent expansion into Canada and increased US coverage demonstrate a growing market presence and a potential need for additional support capabilities. Opportunities exist for sales teams to introduce additional managed services or hardware solutions aligned with their expansion efforts.

Strong Revenue and Workforce With annual revenues between $500 million and $1 billion and a workforce over 500 employees, DecisionOne manages substantial support operations. There’s potential to cross-sell advanced cloud, cybersecurity, or asset management solutions to enhance their existing managed services portfolio.

Recent VoIP Deployment Projects Partnerships involving VoIP support services reflect a focus on unified communications and remote support solutions. This indicates an openness to adopting new communication technologies, presenting opportunities for offering enterprise VoIP upgrades or integrated collaboration tools.

Focus on Cost Optimization As a vendor-agnostic, support-centric organization helping clients reduce operating costs, DecisionOne may be interested in solutions that further optimize their clients’ IT infrastructure, such as automation tools, advanced analytics, or new cloud migration services to improve efficiency and support scalability.

DecisionOne Tech Stack

DecisionOne uses 8 technology products and services including Cloudflare, Twemoji, Underscore.js, and more. Explore DecisionOne's tech stack below.

  • Cloudflare
    Content Management System
  • Twemoji
    Font Scripts
  • Underscore.js
    Javascript Libraries
  • OWL Carousel
    Javascript Libraries
  • jQuery Migrate
    Javascript Libraries
  • jQuery Mobile
    Mobile Frameworks
  • Flywheel
    Platform As A Service
  • Cloudflare Bot Management
    Security

DecisionOne's Email Address Formats

DecisionOne uses at least 1 format(s):
DecisionOne Email FormatsExamplePercentage
First.Last@decisionone.comJohn.Doe@decisionone.com
92%
FirstLast@decisionone.comJohnDoe@decisionone.com
4%
FLast@decisionone.comJDoe@decisionone.com
3%
F.Last@decisionone.comJ.Doe@decisionone.com
1%

Frequently Asked Questions

Where is DecisionOne's headquarters located?

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DecisionOne's main headquarters is located at 101 W Eagle Rd, Suite 283 Havertown, Pennsylvania 19083, US. The company has employees across 2 continents, including North AmericaAsia.

What is DecisionOne's phone number?

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You can contact DecisionOne's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is DecisionOne's official website and social media links?

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DecisionOne's official website is decisionone.com and has social profiles on LinkedIn.

How much revenue does DecisionOne generate?

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As of October 2025, DecisionOne's annual revenue is estimated to be $673K.

What is DecisionOne's NAICS code?

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DecisionOne's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does DecisionOne have currently?

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As of October 2025, DecisionOne has approximately 700 employees across 2 continents, including North AmericaAsia. Key team members include Chief Executive Officer: R. F.Chief Information Officer: A. D.Chief Technology Officer: D. A.. Explore DecisionOne's employee directory with LeadIQ.

What industry does DecisionOne belong to?

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DecisionOne operates in the IT Services and IT Consulting industry.

What technology does DecisionOne use?

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DecisionOne's tech stack includes CloudflareTwemojiUnderscore.jsOWL CarouseljQuery MigratejQuery MobileFlywheelCloudflare Bot Management.

What is DecisionOne's email format?

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DecisionOne's email format typically follows the pattern of First.Last@decisionone.com. Find more DecisionOne email formats with LeadIQ.

When was DecisionOne founded?

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DecisionOne was founded in 1958.

DecisionOne

IT Services and IT ConsultingUnited States501-1000 Employees

DecisionOne is the largest global independent technology support organization in the TPM and ISO markets. For more than 60 years, we have delivered comprehensive IT solutions to some of the most complex enterprises in the world—including retail, healthcare, transportation, financial services, and government. DecisionOne maintains the largest W-2 field workforce of all TPMs and ISOs that provide support and professional services.

Our portfolio includes Managed Services providing outsourced remote solutions and support desk services, state-of-the-art technology centers that provide a suite of hardware and software asset services along with supporting forward/reverse logistics and supply chain management services. As a services-only provider, DecisionOne serves as a vendor-agnostic partner who helps companies reduce operating costs, extend technology life, and optimize their technology infrastructure. Our highly skilled, scalable workforce provides a single source of world-class IT support that meets the demands of a diverse client base anywhere, anytime.

For more information, contact us at sales@decisionone.com

Section iconCompany Overview

Headquarters
101 W Eagle Rd, Suite 283 Havertown, Pennsylvania 19083, US
Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
1958
Employees
501-1000

Section iconFunding & Financials

  • $500M$1B

    DecisionOne's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    DecisionOne's revenue is estimated to be in the range of $500M$1B

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