Insights

Diverse Customer Base Desk.com has a diverse customer base including well-known companies like Yelp, iHeartRadio, Square, Bonobos, and Vimeo. Leveraging these success stories as case studies could attract similar fast-growing companies seeking efficient customer support solutions.

Technology Integration With a tech stack that includes platforms like Salesforce Service Cloud, Android, and Ruby on Rails, Desk.com demonstrates integration capabilities ideal for tech-savvy companies. Highlighting seamless integration possibilities with existing tech infrastructures can be a compelling selling point.

Continuous Innovation Desk.com consistently innovates, evident from recent partnerships and product launches such as integrating with Facebook and launching Desk.com Trailhead trails. Emphasizing a commitment to evolving customer support strategies can appeal to companies looking for cutting-edge solutions.

Financial Stability With revenue ranging between $10M - $50M and $4M in funding, Desk.com showcases solid financial health. This stability can provide reassurance to potential clients about the company's longevity and ability to sustainably support their customer support needs.

Competitive Positioning When compared to similar companies like ServiceNow, Intercom, HappyFox, Kustomer, and SysAid, Desk.com stands out with its focused approach and proven success in enhancing customer service efficiency. Highlighting Desk.com's unique value proposition can help differentiate it in a crowded market.

Similar companies to Desk.com

Desk.com Tech Stack

Desk.com uses 8 technology products and services including Criteo, Google Analytics, Salesforce Service Cloud, and more. Explore Desk.com's tech stack below.

  • Criteo
    Advertising
  • Google Analytics
    Analytics
  • Salesforce Service Cloud
    Live Chat
  • Android
    Programming Languages
  • PHP
    Programming Languages
  • New Relic
    Real User Monitoring
  • Google Tag Manager
    Tag Management
  • Ruby on Rails
    Web Frameworks

Media & News

Desk.com's Email Address Formats

Desk.com uses at least 1 format(s):
Desk.com Email FormatsExamplePercentage
FLast@desk.comJDoe@desk.com
43%
First.Last@desk.comJohn.Doe@desk.com
39%
First@desk.comJohn@desk.com
14%
Last@desk.comDoe@desk.com
4%

Frequently Asked Questions

Where is Desk.com's headquarters located?

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Desk.com's main headquarters is located at Salesforce 1 Market Street San Francisco, CA 94105 US. The company has employees across 5 continents, including North AmericaEuropeAsia.

What is Desk.com's phone number?

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You can contact Desk.com's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Desk.com's official website and social media links?

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Desk.com's official website is desk.com and has social profiles on LinkedIn.

How much revenue does Desk.com generate?

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As of March 2021, Desk.com's annual revenue reached $15M.

What is Desk.com's SIC code NAICS code?

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Desk.com's SIC code is 7375 - Information Retrieval Services NAICS code is 523910 - Miscellaneous Intermediation.

How many employees does Desk.com have currently?

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As of March 2021, Desk.com has approximately 51 employees across 5 continents, including North AmericaEuropeAsia. Key team members include Owner: D. A.Lead Javascript And Rails Developer: D. Q.Principal Software Engineer: B. M.. Explore Desk.com's employee directory with LeadIQ.

What industry does Desk.com belong to?

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Desk.com operates in the Software Development industry.

What technology does Desk.com use?

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Desk.com's tech stack includes CriteoGoogle AnalyticsSalesforce Service CloudAndroidPHPNew RelicGoogle Tag ManagerRuby on Rails.

What is Desk.com's email format?

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Desk.com's email format typically follows the pattern of . Find more Desk.com email formats with LeadIQ.

How much funding has Desk.com raised to date?

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As of March 2021, Desk.com has raised $4M in funding. The last funding round occurred on Jan 04, 2011 for $4M.

When was Desk.com founded?

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Desk.com was founded in 2009.
Desk.com

Desk.com

Software DevelopmentCalifornia, United States51-200 Employees

Desk.com is the all-in-one customer support app for fast-growing companies.

Desk.com empowers fast-growing companies with out-of-the box functionality to manage all their service channels - email, mobile, chat, phone, self-support sites and social networks like Twitter and Facebook - in one place. Using its powerful features, customer support agents can increase productivity, become more efficient at day-to-day tasks and never let customer inquiries fall through the cracks. 

Customers such as Yelp, iHeartRadio, Square, Bonobos and Vimeo all agree that Desk.com has taken their customer service endeavors to whole new heights and have reported an average of 42% faster response times and a 38% increase in agent productivity with Desk.com.

Check out www.desk.com to learn more and begin a free trial and start delivering outstanding customer support today!

Section iconCompany Overview

Headquarters
Salesforce 1 Market Street San Francisco, CA 94105 US
Phone number
Website
desk.com
SIC Code
7375 - Information Retrieval Services
NAICS Code
523910 - Miscellaneous Intermediation
Founded
2009
Employees
51-200

Section iconMedia & News

Section iconFunding & Financials

  • $4M

    Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011 in the amount of $4M.

  • $10M$50M

    Desk.com's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $4M

    Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011 in the amount of $4M.

  • $10M$50M

    Desk.com's revenue is in the range of $10M$50M

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