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Diverse Service Channels Desk.com provides a comprehensive solution for managing customer service across various channels like email, mobile, chat, phone, and social networks. This versatility can be leveraged to attract companies seeking a unified platform for customer support.

High Customer Satisfaction Customer success stories from renowned companies like Yelp, iHeartRadio, and Vimeo demonstrate Desk.com's ability to enhance response times by 42% and boost agent productivity by 38%. The proven track record of customer satisfaction can be used as a strong selling point to acquire new clients.

Integration Capabilities Desk.com's integration with popular platforms like Facebook highlights its adaptability and effectiveness in engaging customers through various channels. This integration capability can be positioned as a competitive advantage to attract businesses looking for seamless customer interaction.

Tech Stack Advantage The tech stack employed by Desk.com, including Salesforce Service Cloud, Google Analytics, and Ruby on Rails, showcases a robust infrastructure that can support complex customer support operations. Highlighting the advanced technology stack can help in appealing to tech-savvy clients seeking innovative solutions.

Aligned Market Position With revenue in the range of $10M - $50M and funding of $4M, Desk.com stands as a financially stable player in the software development industry. Leveraging the company's market position and stability can instill confidence in potential customers looking for reliable long-term partnerships.

Similar companies to Desk.com

Desk.com Tech Stack

Desk.com uses 8 technology products and services including Criteo, Google Analytics, Salesforce Service Cloud, and more. Explore Desk.com's tech stack below.

Criteo
Advertising
Google Analytics
Analytics
Salesforce Service Cloud
Live Chat
Android
Programming Languages
PHP
Programming Languages
New Relic
Real User Monitoring
Google Tag Manager
Tag Management
Ruby on Rails
Web Frameworks

Media & News

Desk.com's Email Address Formats

Desk.com uses at least 1 format(s):

Desk.com Email Formats	Example	Percentage
FLast@desk.com	JDoe@desk.com	43%
First.Last@desk.com	John.Doe@desk.com	39%
First@desk.com	John@desk.com	14%
Last@desk.com	Doe@desk.com	4%

Frequently Asked Questions

Where is Desk.com's headquarters located?

Desk.com's main headquarters is located at Salesforce 1 Market Street San Francisco, CA 94105 US. The company has employees across 5 continents, including North AmericaEuropeAsia.

What is Desk.com's phone number?

You can contact Desk.com's main corporate office by phone at

+1-877-226-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Desk.com's official website and social media links?

Desk.com's official website is desk.com and has social profiles on LinkedIn.

How much revenue does Desk.com generate?

As of March 2021, Desk.com's annual revenue reached $15M.

What is Desk.com's SIC code NAICS code?

Desk.com's SIC code is 7375 - Information Retrieval Services NAICS code is 523910 - Miscellaneous Intermediation.

How many employees does Desk.com have currently?

As of March 2021, Desk.com has approximately 51 employees across 5 continents, including North AmericaEuropeAsia. Key team members include Owner: D. A.Lead Javascript And Rails Developer: D. Q.Principal Software Engineer: B. M.. Explore Desk.com's employee directory with LeadIQ.

What industry does Desk.com belong to?

Desk.com operates in the Software Development industry.

What technology does Desk.com use?

Desk.com's tech stack includes CriteoGoogle AnalyticsSalesforce Service CloudAndroidPHPNew RelicGoogle Tag ManagerRuby on Rails.

What is Desk.com's email format?

Desk.com's email format typically follows the pattern of . Find more Desk.com email formats with LeadIQ.

How much funding has Desk.com raised to date?

As of March 2021, Desk.com has raised $4M in funding. The last funding round occurred on Jan 04, 2011 for $4M.

When was Desk.com founded?

Desk.com was founded in 2009.

Desk.com

Desk.com

Software DevelopmentCalifornia, United States51-200 Employees

Desk.com is the all-in-one customer support app for fast-growing companies.

Desk.com empowers fast-growing companies with out-of-the box functionality to manage all their service channels - email, mobile, chat, phone, self-support sites and social networks like Twitter and Facebook - in one place. Using its powerful features, customer support agents can increase productivity, become more efficient at day-to-day tasks and never let customer inquiries fall through the cracks. 

Customers such as Yelp, iHeartRadio, Square, Bonobos and Vimeo all agree that Desk.com has taken their customer service endeavors to whole new heights and have reported an average of 42% faster response times and a 38% increase in agent productivity with Desk.com.

Check out www.desk.com to learn more and begin a free trial and start delivering outstanding customer support today!

Company Overview

Headquarters: Salesforce 1 Market Street San Francisco, CA 94105 US
Phone number: ✕
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+1-877-226-****
Website: desk.com
SIC Code: 7375 - Information Retrieval Services
NAICS Code: 523910 - Miscellaneous Intermediation
Founded: 2009
Employees: 51-200

Media & News

Funding & Financials

$4M
Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011 in the amount of $4M.
$10M$50M
Desk.com's revenue is in the range of $10M$50M

Funding & Financials

$4M
Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011 in the amount of $4M.
$10M$50M
Desk.com's revenue is in the range of $10M$50M

Company Leadership

D. A.
Owner
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D. Q.
Lead Javascript And Rails Developer
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B. M.
Principal Software Engineer
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D. A.
Senior Software Engineer
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M. S.
Senior Front End Engineer
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Employee Directory

A. S.
Desk
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B. F.
Network Administrator
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D. A.
Person
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F. M.
Content Writer
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H. G.
Front Desk
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