Insights

Tech Integration Desk.com utilizes a diverse tech stack including AppNexus, Google Analytics, and Ruby on Rails. Leveraging this technology ecosystem can offer integration opportunities for complementary software solutions or consulting services.

Strategic Partnerships Recent partnerships, like the one with Jimulabs, indicate Desk.com's openness to collaborations. Exploring partnership opportunities to enhance product offerings or expand market reach could be a promising sales approach.

Social Media Integration With integration capabilities with social networks like Facebook, Desk.com provides a channel for real-time customer engagement. Positioning solutions that complement social media support functionalities could resonate well with Desk.com's customer base.

Revenue Growth Potential Desk.com's revenue falling within the $10M - $50M range suggests a sizeable market presence ripe for upselling or cross-selling opportunities. Tailoring value-added services to Desk.com's existing customer base could drive revenue growth.

Competitor Analysis Understanding Desk.com's competitive landscape, with companies like ServiceNow and Intercom, can help identify differentiation strategies. Highlighting unique selling points vis-a-vis competitors could be crucial in capturing market share.

Desk.com Tech Stack

Desk.com uses 8 technology products and services including AppNexus, Google Analytics, LiveAgent, and more. Explore Desk.com's tech stack below.

  • AppNexus
    Advertising
  • Google Analytics
    Analytics
  • LiveAgent
    Live Chat
  • Android
    Programming Languages
  • PHP
    Programming Languages
  • New Relic
    Real User Monitoring
  • Google Tag Manager
    Tag Management
  • Ruby on Rails
    Web Frameworks

Desk.com's Email Address Formats

Desk.com uses at least 1 format(s):
Desk.com Email FormatsExamplePercentage
flast@desk.comJDoe@desk.com
43%
first.last@desk.comJohn.Doe@desk.com
39%
first@desk.comJohn@desk.com
14%
last@desk.comDoe@desk.com
4%

Frequently Asked Questions

Where is Desk.com's headquarters located?

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Desk.com's main headquarters is located at Salesforce 1 Market Street San Francisco, CA 94105 US. The company has employees across 5 continents, including North AmericaEuropeSouth America.

What is Desk.com's phone number?

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You can contact Desk.com's main corporate office by phone at +1-877-226-9212. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Desk.com's official website and social media links?

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Desk.com's official website is desk.com and has social profiles on LinkedIn.

How much revenue does Desk.com generate?

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As of March 2021, Desk.com's annual revenue reached $15M.

What is Desk.com's SIC code NAICS code?

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Desk.com's SIC code is 7375 - Information Retrieval Services NAICS code is 523910 - Miscellaneous Intermediation.

How many employees does Desk.com have currently?

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As of March 2021, Desk.com has approximately 24 employees across 5 continents, including North AmericaEuropeSouth America. Key team members include Chief Executive Officer: A. O.Lead DevOps Engineer: A. B.Desk.Com Company Director: K. C. W. H.. Explore Desk.com's employee directory with LeadIQ.

What industry does Desk.com belong to?

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Desk.com operates in the Software Development industry.

What technology does Desk.com use?

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Desk.com's tech stack includes AppNexusGoogle AnalyticsLiveAgentAndroidPHPNew RelicGoogle Tag ManagerRuby on Rails.

What is Desk.com's email format?

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Desk.com's email format typically follows the pattern of . Find more Desk.com email formats with LeadIQ.

How much funding has Desk.com raised to date?

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As of March 2021, Desk.com has raised $4M in funding. The last funding round occurred on Jan 04, 2011.

When was Desk.com founded?

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Desk.com was founded in 2009.
Desk.com

Desk.com

Software DevelopmentCalifornia, United States51-200 Employees

Desk.com is the all-in-one customer support app for fast-growing companies.

Desk.com empowers fast-growing companies with out-of-the box functionality to manage all their service channels - email, mobile, chat, phone, self-support sites and social networks like Twitter and Facebook - in one place. Using its powerful features, customer support agents can increase productivity, become more efficient at day-to-day tasks and never let customer inquiries fall through the cracks. 

Customers such as Yelp, iHeartRadio, Square, Bonobos and Vimeo all agree that Desk.com has taken their customer service endeavors to whole new heights and have reported an average of 42% faster response times and a 38% increase in agent productivity with Desk.com.

Check out www.desk.com to learn more and begin a free trial and start delivering outstanding customer support today!

Section iconCompany Overview

Headquarters
Salesforce 1 Market Street San Francisco, CA 94105 US
Phone number
+1-877-226-9212
Website
desk.com
SIC Code
7375 - Information Retrieval Services
NAICS Code
523910 - Miscellaneous Intermediation
Founded
2009
Employees
51-200

Section iconFunding & Financials

  • $4M

    Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011.

  • $10M$50M

    Desk.com's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $4M

    Desk.com has raised a total of $4M of funding over 2 rounds. Their latest funding round was raised on Jan 04, 2011.

  • $10M$50M

    Desk.com's revenue is in the range of $10M$50M

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