Strategic Alliance Diligenta is a UK-based, FCA regulated subsidiary of Tata Consultancy Services with a long-term expansion mindset, including a 15-year partnership with Aviva and ongoing collaborations with Lloyds. Sales teams can position cross-border capability and scale from TCS to deliver large-scale L&P process transformations.

Sizable Market Operating in the Life and Pensions space with a revenue range of 100M-250M and a mid‑sized employee base, Diligenta offers a compelling target for scale-focused BPO and digital transformation services, especially to insurers seeking to modernize operations and product launches.

Digital Platform Diligenta emphasizes industry-leading platform and digital capabilities to support new product propositions. This creates opportunities to upsell advanced automation, data analytics, customer experience tooling, and cloud-based delivery across L&P processes.

Tech Stack Fit Current technologies like Azure DevOps, SQL, and modern analytics tools align with common enterprise modernization initiatives. Prospects can be approached with a bundled modernization offer, migration services, and integration support targeting life assurance workflows.

People & Compliance As an FCA-regulated entity with a history of workforce movements and a pay dispute noted in 2025, there is an emphasis on stable, compliant delivery and change management. Sales can leverage risk-free delivery assurances, change management capabilities, and robust governance to win regulated-insurance clients.