What is Direct Line Answers's NAICS code?

Direct Line Answers's NAICS code is 517 (Telecommunications).

Insights

Brand Voice Target Direct Line as a discerning B2B partner for brands that require 24/7 professional live answering and brand-consistent voice, emphasizing their reputation and continuous availability to reduce missed calls across healthcare, property management, legal, and home services.

Global Expansion Leverage opportunities with clients expanding operations or needing coast-to-coast coverage, highlighting Direct Line’s history of facility expansion and multi-regional capabilities to support scalable, round-the-clock customer contact.

Awards &Trust Position the company as a proven, award-winning contact center with a track record of excellence (Diamond Plus awards, CAM-X recognition) to build credibility with potential customers seeking reliability and high service levels.

Tech Stack Differentiate with a tech-enabled approach offering seamless integration via WordPress, LiveChat, Google Cloud, and analytics tools (New Relic), appealing to prospects needing robust tech partnerships and performance monitoring.

Mid-Market Fit Focus on mid-market organizations with 11-50 employees and $1M-$10M revenue that require scalable, bilingual, script-customized, and escalation-capable answering services to prevent missed calls and protect brand reputation.

Direct Line Answers Tech Stack

Direct Line Answers uses 8 technology products and services including AdRoll, WordPress, CookieYes, and more. Explore Direct Line Answers's tech stack below.

AdRoll
Advertising
WordPress
Content Management System
CookieYes
Cookie Compliance
Google Cloud
Infrastructure As A Service
LiveChat
Live Chat
Constant Contact
Marketing Automation
WP Engine
Platform As A Service
New Relic
Real User Monitoring

Media & News

Direct Line Answers's Email Address Formats

Direct Line Answers uses at least 6 email formats:

Direct Line Answers Email Formats	Example	Percentage
FirstL@directlineinc.com	JohnD@directlineinc.com	76%
First@directlineinc.com	John@directlineinc.com	24%
FLast@dlcomm.com	JDoe@dlcomm.com	84%
FirstLast@dlcomm.com	JohnDoe@dlcomm.com	11%
First.Last@dlcomm.com	John.Doe@dlcomm.com	4%
FirLast@dlcomm.com	JohDoe@dlcomm.com	1%

Frequently Asked Questions

What is Direct Line Answers's phone number?

You can contact Direct Line Answers's main corporate office by phone at

+1-510-644-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Direct Line Answers's official website and social media links?

Direct Line Answers's official website is directlineinc.com and has social profiles on LinkedIn.

How much revenue does Direct Line Answers generate?

As of August 2026, Direct Line Answers's annual revenue is estimated to be $1M - $10M.

What is Direct Line Answers's SIC code and NAICS code?

Direct Line Answers's SIC code is 6732 - Educational, Religious, and Charitable Trusts and NAICS code is 517 - Telecommunications.

How many employees does Direct Line Answers have currently?

As of August 2026, Direct Line Answers has approximately 25 employees across 3 continents, including North America, Europe and Africa. Key team members include Owner: R. A., Director: S. L. and Application Specialist: M. C. Explore Direct Line Answers's employee directory with LeadIQ.

What industry does Direct Line Answers belong to?

Direct Line Answers operates in the Telecommunications industry.

What technology does Direct Line Answers use?

Direct Line Answers's tech stack includes AdRoll, WordPress, CookieYes, Google Cloud, LiveChat, Constant Contact, WP Engine and New Relic.

What is Direct Line Answers's email format?

Direct Line Answers's email format typically follows the pattern of FirstL@directlineinc.com. Find more Direct Line Answers email formats with LeadIQ.

When was Direct Line Answers founded?

Direct Line Answers was founded in 1979.

Direct Line Answers

Q: What is Direct Line Answers's official website and social media links?

Direct Line Answers's official website is directlineinc.com. Direct Line Answers has social profiles on LinkedIn.

Q: How many employees does Direct Line Answers have currently?

Direct Line Answers has approximately 25 employees.

Q: What technology does Direct Line Answers use?

Direct Line Answers's tech stack includes jQuery Migrate, YouTube, Open Graph, MediaElement.js, Cart Functionality.

TelecommunicationsCalifornia, United States11-50 Employees

Direct Line Answers provides live answering and call-center services that act as the outward voice of a client's business when staff are unavailable. Operating around the clock, its agents handle calls in a professional, brand-consistent manner to prevent missed inquiries. The service targets sectors such as healthcare, property management, legal services, and home trades, offering features like customized scripts and bilingual support. Based in Berkeley, California, the company has been in operation since 1979. 

Positioned within the telecommunications industry as a specialized answering service and call-center partner, Direct Line emphasizes reliable, real-time call handling and escalation when needed. A recent development noted in 2020 was an expansion of its facilities to California, reflecting growth in its footprint.