Insights

Proven Excellence Direct Line Answers has a strong reputation for quality call center services, demonstrated by their consistent award recognition, including the prestigious ATSI Award of Excellence every year since 2002. This focus on excellence positions them as a reliable partner for organizations seeking high-quality customer engagement.

Award-Winning Credibility With multiple awards such as the Diamond Plus accolade and the CAM-X Award of Excellence, the company has established itself as a leading provider in call center operations, making them an attractive choice for clients prioritizing industry-recognized service standards.

Expansion & Accessibility The recent expansion of facilities to California highlights their growth strategy and increased capacity in key markets, presenting opportunities for organizations looking for geographically strategic call center solutions in the United States.

Advanced Technology Use Utilizing cutting-edge tech stacks including Ruby on Rails, New Relic, and WPForms, along with innovative campaigns like Fleetlights, suggests the company’s capability to support scalable, tech-driven customer service initiatives, suitable for clients with digital engagement needs.

Market Position & Growth Operating within the $10M to $50M revenue range with a workforce of 51-200 employees, Direct Line Answers demonstrates a solid mid-sized presence, indicating potential for personalized, yet scalable call center solutions tailored to clients in various industries seeking quality and reliability.

Similar companies to Direct Line Tele Response

Direct Line Tele Response Tech Stack

Direct Line Tele Response uses 8 technology products and services including Ahoy, CookieYes, Cart Functionality, and more. Explore Direct Line Tele Response's tech stack below.

Ahoy
Analytics
CookieYes
Cookie Compliance
Cart Functionality
E-commerce
Microsoft 365
Email
Twemoji
Font Scripts
jQuery Migrate
Javascript Libraries
Priority Hints
Performance
GeneratePress GP Premium
Web Platform Extensions

Media & News

Direct Line Tele Response's Email Address Formats

Direct Line Tele Response uses at least 3 format(s):

Direct Line Tele Response Email Formats	Example	Percentage
FirstL@directlineinc.com	JohnD@directlineinc.com	38%
First@directlineinc.com	John@directlineinc.com	12%
FirstL@directlineinc.com	JohnD@directlineinc.com	38%
First@directlineinc.com	John@directlineinc.com	12%
FirstL@directlineanswers.com	JohnD@directlineanswers.com	100%
FLast@dlcomm.com	JDoe@dlcomm.com	84%
FirstLast@dlcomm.com	JohnDoe@dlcomm.com	11%
First.Last@dlcomm.com	John.Doe@dlcomm.com	4%
FirLast@dlcomm.com	JohDoe@dlcomm.com	1%

Frequently Asked Questions

Where is Direct Line Tele Response's headquarters located?

Direct Line Tele Response's main headquarters is located at 2847 Shattuck Avenue, Berkeley, CA 94705, US. The company has employees across 3 continents, including North AmericaEuropeAfrica.

What is Direct Line Tele Response's phone number?

You can contact Direct Line Tele Response's main corporate office by phone at

+1-510-644-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Direct Line Tele Response's official website and social media links?

Direct Line Tele Response's official website is directlineinc.com and has social profiles on LinkedIn.

What is Direct Line Tele Response's SIC code NAICS code?

Direct Line Tele Response's SIC code is 1711 - Plumbing, Heating and Air-Conditioning NAICS code is 517 - Telecommunications.

How many employees does Direct Line Tele Response have currently?

As of October 2025, Direct Line Tele Response has approximately 51 employees across 3 continents, including North AmericaEuropeAfrica. Key team members include Owner: R. A.Director: S. L.Account Manager: S. B.. Explore Direct Line Tele Response's employee directory with LeadIQ.

What industry does Direct Line Tele Response belong to?

Direct Line Tele Response operates in the Telecommunications industry.

What technology does Direct Line Tele Response use?

Direct Line Tele Response's tech stack includes AhoyCookieYesCart FunctionalityMicrosoft 365TwemojijQuery MigratePriority HintsGeneratePress GP Premium.

What is Direct Line Tele Response's email format?

Direct Line Tele Response's email format typically follows the pattern of FirstL@directlineinc.com. Find more Direct Line Tele Response email formats with LeadIQ.

When was Direct Line Tele Response founded?

Direct Line Tele Response was founded in 1979.

Direct Line Tele Response

TelecommunicationsUnited States51-200 Employees

Your Brand. Our Voice. Every Time.
Since 1979, Direct Line has been the trusted answering service and call center partner for businesses that can’t afford to miss a call.
We’re not just an answering service—we’re the voice of your brand when you can’t be. Our 24/7/365 live answering services ensure your clients, patients, or tenants always reach a calm, professional voice trained to represent your business with care.
Every call is an opportunity. We make sure it’s never a missed one.
Whether you're in healthcare, property management, legal services, or home trades, Direct Line integrates seamlessly into your operations—custom scripts, real-time escalation protocols, bilingual support, and agents trained to sound like your team.
Why it matters? Because your reputation doesn’t sleep—and neither do we.