Insights

Growth potential Passage AI operates in the conversational AI space with enterprise use among Fortune 500s, indicating a strong market appetite for scalable NLU/NLP solutions and potential upsell opportunities to larger customers currently relying on legacy or general chat tools.

Security concern Recent widespread ServiceNow security issues reported in June 2026 create an opportunity to position Passage AI as a secure, compliant, and robust alternative for sensitive customer interactions, especially in industries with strict data protection needs.

Platform compatibility The tech stack lists enterprise-oriented platforms (Now Platform, IBM WebSphere, Mattermost) and integration-friendly capabilities, suggesting potential pilots or co-marketing with ServiceNow customers seeking AI-powered chat experiences on existing infrastructures.

Funding signals Founded in 2016 with venture backing and a lean team (small headcount), Passage AI appears agile with growth potential; this combination is attractive for partner ecosystems and early adopters seeking innovative AI chat solutions.

Competitive lens Compared to mid to large AI chat players, Passage AI’s niche as an easy-to-deploy NLU/NLP platform for quick chatbot rollouts positions it well to win mid-market deals or to expand within existing client bases of similar vendors.

Passage AI Tech Stack

Passage AI uses 8 technology products and services including Web Components, IBM WebSphere, Qlik, and more. Explore Passage AI's tech stack below.

  • Web Components
    Application Development & Management
  • IBM WebSphere
    Application Development & Management
  • Qlik
    Business Intelligence
  • Snagit
    Communication And Collaboration
  • SAP S/4HANA
    Enterprise Resource Planning
  • SailPoint IdentityIQ
    Identity And Access Management
  • ServiceNow Event Management
    IT Infrastructure Monitoring
  • Red Hat
    Operating Systems

Media & News

Passage AI's Email Address Formats

Passage AI uses at least 2 format(s):
Passage AI Email FormatsExamplePercentage
First@passage.aiJohn@passage.ai
60%
Last@passage.aiDoe@passage.ai
20%
First.Last@passage.aiJohn.Doe@passage.ai
20%
First.Last@servicenow.comJohn.Doe@servicenow.com
88%
FirstLast@servicenow.comJohnDoe@servicenow.com
7%
FirstLas@servicenow.comJohnDoe@servicenow.com
4%
First-Last@servicenow.comJohn-Doe@servicenow.com
1%

Frequently Asked Questions

What is Passage AI's official website and social media links?

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Passage AI's official website is servicenow.com and has social profiles on LinkedInCrunchbase.

What is Passage AI's NAICS code?

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Passage AI's NAICS code is 5112 - Software Publishers.

How many employees does Passage AI have currently?

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As of July 2026, Passage AI has approximately 3 employees across 1 continents, including North America. Key team members include Chief Executive Officer & Cofounder: L. R.Solutions Architect: I. C.. Explore Passage AI's employee directory with LeadIQ.

What industry does Passage AI belong to?

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Passage AI operates in the Software Development industry.

What technology does Passage AI use?

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Passage AI's tech stack includes Web ComponentsIBM WebSphereQlikSnagitSAP S/4HANASailPoint IdentityIQServiceNow Event ManagementRed Hat.

What is Passage AI's email format?

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Passage AI's email format typically follows the pattern of First@passage.ai. Find more Passage AI email formats with LeadIQ.

How much funding has Passage AI raised to date?

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As of July 2026, Passage AI has raised $7.3M in funding. for $7.3M.

When was Passage AI founded?

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Passage AI was founded in 2016.

Passage AI

Software DevelopmentCalifornia, United States2-10 Employees

Passage AI is a software development company based in Mountain View, California, established in 2016 by a team of engineers with a background in deep learning and artificial intelligence. The firm offers a natural language understanding and processing platform designed to create conversational interfaces for businesses, enabling automated responses to customer questions about products or services. Its system supports deployment across websites, mobile apps, and messaging platforms, allowing organizations to engage new customers, service existing ones, and re-engage inactive users without requiring extensive engineering resources.

Targeting primarily larger enterprises, Passage AI facilitates the creation and management of custom chatbot experiences through a dedicated interface that controls where the bot appears and how it is trained. The company positions itself within the broader conversational AI and customer engagement space, providing a platform used by Fortune 500 companies to deliver automated chat services on the web and across messaging channels.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Founded
2016
Employees
2-10

Section iconFunding & Financials

  • $7.3M

    Passage AI has raised a total of $7.3M of funding over 2 rounds. in the amount of $7.3M.

  • $1M$10M

    Passage AI's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $7.3M

    Passage AI has raised a total of $7.3M of funding over 2 rounds. in the amount of $7.3M.

  • $1M$10M

    Passage AI's revenue is estimated to be in the range of $1M$10M

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