Insights

Key Personnel Acquisitions Recent senior hires at Echo Managed Services, including Leanne Florence as Head of Operations and Rachael Merrell as Customer Services Director, reflect the company's strategic focus on strengthening its leadership team. Leveraging these key personnel additions could open doors for forging new partnerships and expanding client base.

Award-Winning Recognition Echo Managed Services' receipt of prestigious industry awards, such as The Institute of Customer Service Customer Satisfaction Innovation of the Year, showcases its commitment to excellence. Highlighting these accolades in sales pitches can enhance the company's credibility and influence potential customers' decision-making process.

Cutting-Edge Technology Solutions With proprietary software offerings like RapidXtra and Aptumo, innovative technology remains at the core of Echo Managed Services' operations. Positioning these advanced solutions as competitive advantages can attract tech-savvy clients seeking streamlined and cloud-based utility service solutions.

Industry Partnerships and Collaborations Strategic partnerships with industry players like SES Water and SES Business Water demonstrate Echo's ability to collaborate effectively for mutual success. Leveraging these existing connections can present opportunities to pitch bundled offerings or expand services to a broader client base.

Customer-Centric Approach Echo's commitment to providing end-to-end customer contact capabilities emphasizes a customer-centric approach. Emphasizing this focus on exceptional customer service in sales interactions can resonate with prospects looking to elevate their customer experience and drive business growth.

Similar companies to Echo Managed Services

Echo Managed Services Tech Stack

Echo Managed Services uses 8 technology products and services including Power BI, Atlassian Jira, Polyfill, and more. Explore Echo Managed Services's tech stack below.

Power BI
Business Intelligence
Atlassian Jira
Issue Trackers
Polyfill
Javascript Libraries
jQuery
Javascript Libraries
LivePerson
Live Chat
PHP
Programming Languages
XSLT
Programming Languages
Yii
Web Frameworks

Media & News

Echo Managed Services's Email Address Formats

Echo Managed Services uses at least 1 format(s):

Echo Managed Services Email Formats	Example	Percentage
FirstLast@echo-ms.com	JohnDoe@echo-ms.com	45%
First.Last@echo-ms.com	John.Doe@echo-ms.com	7%
FirLast@echo-ms.com	JohDoe@echo-ms.com	3%
FirstLast@echo-ms.com	JohnDoe@echo-ms.com	45%

Frequently Asked Questions

Where is Echo Managed Services's headquarters located?

Echo Managed Services's main headquarters is located at Green Lane Walsall West Midlands, WS2 7PD GB. The company has employees across 5 continents, including EuropeAsiaNorth America.

What is Echo Managed Services's phone number?

You can contact Echo Managed Services's main corporate office by phone at

+44-845-121-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Echo Managed Services's official website and social media links?

Echo Managed Services's official website is echo-ms.com and has social profiles on LinkedIn.

How much revenue does Echo Managed Services generate?

As of October 2024, Echo Managed Services's annual revenue reached $750M.

What is Echo Managed Services's SIC code?

Echo Managed Services's SIC code is 7389 - Business Services, Not Elsewhere Classified.

How many employees does Echo Managed Services have currently?

As of October 2024, Echo Managed Services has approximately 501 employees across 5 continents, including EuropeAsiaNorth America. Key team members include Head Of Operations: V. D.Head Of Billing & Collections: J. E.Head Of Marketing & Communications: C. B.. Explore Echo Managed Services's employee directory with LeadIQ.

What industry does Echo Managed Services belong to?

Echo Managed Services operates in the Outsourcing and Offshoring Consulting industry.

What technology does Echo Managed Services use?

Echo Managed Services's tech stack includes Power BIAtlassian JiraPolyfilljQueryLivePersonPHPXSLTYii.

What is Echo Managed Services's email format?

Echo Managed Services's email format typically follows the pattern of . Find more Echo Managed Services email formats with LeadIQ.

When was Echo Managed Services founded?

Echo Managed Services was founded in 2002.

Echo Managed Services

Outsourcing and Offshoring ConsultingWest Midlands, United Kingdom501-1000 Employees

Echo Managed Services is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection.

Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud based water billing software solution native to Salesforce.

Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities.  For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS

Company Overview

Headquarters: Green Lane Walsall West Midlands, WS2 7PD GB
Phone number: ✕
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+44-845-121-****
Website: echo-ms.com
SIC Code: 7389 - Business Services, Not Elsewhere Classified
Founded: 2002
Employees: 501-1000

Media & News

Funding & Financials

$100M$1B
Echo Managed Services's revenue is in the range of $100M$1B

Funding & Financials

$100M$1B
Echo Managed Services's revenue is in the range of $100M$1B

Company Leadership

V. D.
Head Of Operations
✕
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J. E.
Head Of Billing & Collections
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Email
C. B.
Head Of Marketing & Communications
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Email
D. M.
Head Of Quality
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Email
E. K.
Head Of Operations
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Email

Employee Directory

D. M.
Head Of Quality
✕
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Mobile Phone
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Work email
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Email
E. K.
Head Of Operations
✕
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Work email
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Mobile Phone
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Email
N. W.
Head Of Finance & Commercial
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Mobile Phone
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Email
A. P.
Managing Director
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Mobile Phone
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Work email
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Email
A. M.
Product Director
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Mobile Phone
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Email

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Insights

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Echo Managed Services Tech Stack

Media & News

Echo Managed Services Ltd. launches "ACE" programme.

Echo Managed Services Ltd. hires Leanne Florence as Head of Operations.

Echo Managed Services Ltd. hires Aidan Emms as head of operations at head office.

Echo Managed Services Ltd. hires Rachael Merrell as customer services director.

Echo Managed Services Ltd. receives award The Institute of Customer Service Customer Satisfaction Innovation of the Year 2020 at Utility Week Awards 2019.

Echo Managed Services Ltd. partnered with SES Business Water on May 1st '19.

Echo Managed Services Ltd. partnered with Seswater on May 1st '19.

Echo Managed Services's Email Address Formats

Frequently Asked Questions

Where is Echo Managed Services's headquarters located?

What is Echo Managed Services's phone number?

What is Echo Managed Services's official website and social media links?

How much revenue does Echo Managed Services generate?

What is Echo Managed Services's SIC code?

How many employees does Echo Managed Services have currently?

What industry does Echo Managed Services belong to?

What technology does Echo Managed Services use?

What is Echo Managed Services's email format?

When was Echo Managed Services founded?

Echo Managed Services

Company Overview

Media & News

Echo Managed Services Ltd. launches "ACE" programme.

Echo Managed Services Ltd. hires Leanne Florence as Head of Operations.

Echo Managed Services Ltd. hires Aidan Emms as head of operations at head office.

Funding & Financials

Funding & Financials

Company Leadership

Employee Directory

Ready to create more pipeline?

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