Local IT Champion Ed & Ed Business Technology is a locally owned and operated IT services and consulting firm in New York with a long-standing presence since 1977, serving over 5,000 businesses. This presents an opportunity to position expanded managed services, cybersecurity, and IT optimization offerings to similar regional clients who value personalized support and local accountability.

Mid-market Focus With 11-50 employees and revenue in the 10M-25M range, the company fits a mid-market profile that often seeks scalable IT, cloud, and modernization solutions without large enterprise contract complexity. Target upsell of managed services, cloud migration packages, and security posture improvements to sustain growth.

Tech Stack Insight Current stack includes frontend and web technologies (Weebly, RequireJS, Backbone.js, Hammer.js, Underscore.js) alongside analytics and security tools (FingerprintJS, Google Search Console). This indicates potential interest in modernization services, software development outsourcing, web app modernization, and enhanced security analytics for client websites and internal tools.

Customer-Centric Approach The firm emphasizes strong customer service and accessibility, including direct access to leadership. This opens opportunities for high-touch managed services, IT helpdesk outsourcing, and advisory engagements that reinforce loyalty while driving recurring revenue.

Growth Potential Revenue scale and regional footprint suggest potential for expansion into additional NY markets and complementary offerings such as cybersecurity, cloud infrastructure, backup and disaster recovery, and IT compliance services to support their 5,000+ business client base.