Insights

Innovative AI Solutions EdgeTier specializes in leveraging Generative AI and proprietary models to analyze customer interactions in real-time, providing actionable insights that can be integrated into customer support workflows, presenting opportunities for organizations looking to enhance their AI-driven customer engagement.

Expanding Market Reach Recent partnerships, such as with Betsson Group and AssemblyAI, demonstrate EdgeTier's strategic focus on expanding into new markets and verticals, making it an ideal time for sales efforts targeting companies seeking advanced conversation intelligence and speech-to-text technology integrations.

Recognition & Growth Acknowledged as a Deloitte Technology Fast 50 and ranking #11 in Europe’s Fastest-Growing Startups, EdgeTier’s recognition signals strong growth momentum, indicating a scalable platform with increasing demand among brands eager to improve customer satisfaction and operational efficiency.

Funding & Investment With €6.5 million in Series A funding led by notable investors, and recent product enhancements like Spotlight Summaries, EdgeTier is positioned for accelerated growth and expansion, making it an opportune time to engage with companies looking for robust, well-funded customer support analytics solutions.

Targeting Customer-Centric Brands EdgeTier’s impressive client list includes prominent brands such as Abercrombie & Fitch and TUI Global, highlighting its appeal to customer-focused companies seeking to leverage AI-powered insights to drive customer satisfaction, retention, and loyalty—key prospects for B2B sales initiatives.

EdgeTier Tech Stack

EdgeTier uses 8 technology products and services including Xero, Open Graph, MySQL, and more. Explore EdgeTier's tech stack below.

  • Xero
    Accounting
  • Open Graph
    Content Management System
  • MySQL
    Database
  • Google Cloud
    Infrastructure As A Service
  • HubSpot
    Marketing Automation
  • LinkedIn
    Online Community Software
  • reCAPTCHA
    Security
  • Automatic.css
    UI Frameworks

Media & News

EdgeTier's Email Address Formats

EdgeTier uses at least 1 format(s):
EdgeTier Email FormatsExamplePercentage
First.Last@edgetier.comJohn.Doe@edgetier.com
85%
First.Middle@edgetier.comJohn.Michael@edgetier.com
10%
First@edgetier.comJohn@edgetier.com
3%
First.MiddleLast@edgetier.comJohn.MichaelDoe@edgetier.com
2%

Frequently Asked Questions

Where is EdgeTier's headquarters located?

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EdgeTier's main headquarters is located at 2 D02 Foster Place Dublin 2, Leinster Ireland. The company has employees across 2 continents, including EuropeNorth America.

What is EdgeTier's official website and social media links?

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EdgeTier's official website is edgetier.com and has social profiles on LinkedInCrunchbase.

What is EdgeTier's NAICS code?

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EdgeTier's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does EdgeTier have currently?

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As of April 2026, EdgeTier has approximately 82 employees across 2 continents, including EuropeNorth America. Key team members include Ceo & Founder: S. L.Cco, Founder: B. L.Cto & Founder: C. T.. Explore EdgeTier's employee directory with LeadIQ.

What industry does EdgeTier belong to?

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EdgeTier operates in the IT Services and IT Consulting industry.

What technology does EdgeTier use?

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EdgeTier's tech stack includes XeroOpen GraphMySQLGoogle CloudHubSpotLinkedInreCAPTCHAAutomatic.css.

What is EdgeTier's email format?

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EdgeTier's email format typically follows the pattern of First.Last@edgetier.com. Find more EdgeTier email formats with LeadIQ.

How much funding has EdgeTier raised to date?

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As of April 2026, EdgeTier has raised $6.5M in funding. The last funding round occurred on Jun 13, 2023 for $6.5M.

When was EdgeTier founded?

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EdgeTier was founded in 2015.

EdgeTier

IT Services and IT ConsultingLeinster, Ireland51-200 Employees

At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer interaction in real-time, surfacing actionable insights that detect emerging issues, reveal the root causes of customer problems, and identify key trends. This visibility allows support teams to resolve issues faster, improve agent performance, and make data-driven decisions that drive business impact.

Our mission is to turn customer support into an insights engine, empowering teams to share reliable insights with the rest of the business and drive continuous improvement. Leading brands like Abercrombie & Fitch, TUI Global, Belmond and Kaizen Gaming trust EdgeTier to understand customers' needs, improve CSAT, create efficiencies, and keep customers coming back.

Recognised as one of Deloitte's Technology Fast 50 and among Sifted Europe's Fastest-Growing Startups, EdgeTier is reshaping customer support analytics, supporting customer service teams to become the true voice of the customer.

Section iconCompany Overview

Headquarters
2 D02 Foster Place Dublin 2, Leinster Ireland
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2015
Employees
51-200

Section iconFunding & Financials

  • $6.5M

    EdgeTier has raised a total of $6.5M of funding over 2 rounds. Their latest funding round was raised on Jun 13, 2023 in the amount of $6.5M.

Section iconFunding & Financials

  • $6.5M

    EdgeTier has raised a total of $6.5M of funding over 2 rounds. Their latest funding round was raised on Jun 13, 2023 in the amount of $6.5M.

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