Strong Industry Focus Emergia operates in the outsourcing and offshoring consulting sector, positioning itself as a comprehensive provider of customer relationship management services. Companies looking to outsource customer support and BPO functions could benefit from their tailored, innovative solutions.

Multinational Presence With offices in Spain, Colombia, the USA, and the Dominican Republic, Emergia can cater to clients across multiple geographic markets, offering multilingual services in nine languages. This makes the company an attractive partner for international firms seeking localized support.

Experienced Workforce Employing over 6,000 professionals with an average of 17 years of industry experience, Emergia demonstrates a deep expertise that can be leveraged by businesses seeking high-quality customer care and consulting services to enhance their customer experience outcomes.

Technology Integration Utilizing advanced tools such as Cloudflare, Google Workspace, Amazon ALB, and Nginx, Emergia emphasizes technological sophistication. This can appeal to clients seeking data security, cloud-based solutions, and scalable infrastructure to support their customer operations.

Growth Potential With a revenue range of 50 to 100 million dollars and a sizeable global workforce, Emergia presents a scalable partnership opportunity for larger enterprises aiming to improve customer experience, particularly those interested in outsourcing or refining their customer service channels.