Industry Recognition Expert Global Solutions is now part of Alorica, which has been recognized as a top 60 outsourcing provider worldwide, demonstrating strong industry positioning and credibility that can be leveraged to attract new clients seeking established outsourcing partners.

Technological Innovation Alorica's recent launch of an AI translation tool enabling communication in over 200 languages highlights its commitment to leveraging advanced technology, presenting opportunities to sell AI-driven CX solutions and expand clients' multilingual support capabilities.

Global Expansion The company's significant expansion in Cairo by 450% and hiring of 1,500 new employees reflect aggressive growth strategies, indicating a demand for scalable customer service solutions and the potential for new market penetration services.

Strategic Partnerships Alorica's collaborations with institutions like Bangalore University demonstrate a focus on local talent acquisition, suggesting opportunities to provide tailored workforce solutions or training programs to support their talent pipeline.

Awards and Recognition Winning the Gold Globee Disruptor Award for its Conversational AI platform underscores Alorica's leadership in AI customer experience solutions, opening avenues to target clients interested in innovative, disruptive outsourcing and automation technology.