Farnsworth Hill Company LLC

Outsourcing and Offshoring ConsultingOhio, United States51-200 Employees

Farnsworth Hill Company (FHC) is a provider of call center and distribution and fulfillment services. The Farnsworth team of highly motivated, skilled, and experienced professionals is focused on and committed to providing the highest level of support, guidance, and expertise to our clients through a seamless and strategic integration of these services. Our clients’ success is a substantive measure of our own and is a fundamental tenet of our corporate existence. We will be satisfied with nothing less.

Our dedicated and multilingual agents, many of whom have been an integral part of our team for more than twenty-five years, are committed to delivering the highest quality care and service to our clients' customers. We customize our service model for each client regardless of size and embrace a borderless horizon serving all of North America. FHC utilizes advanced and proprietary information systems to incorporate multi-purpose reporting metrics. These metrics will provide a real time view of consumer concern and product quality issues along with customer satisfaction management and control.

Our 16,000 square feet call center facility is located in Beachwood, Ohio, twenty minutes from the Cleveland Hopkins International Airport, while FHC's two warehouses are in: Cleveland, Ohio and Windsor, Ontario, Canada.

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