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first direct

first direct Employee Directory

BankingLeeds, United Kingdom1001-5000 Employees

first direct provides mobile banking, online and telephone services to over 1.7 million customers and offers a full range of personal banking products 

We're the people-powered bank. The bank that does things differently. The bank that never closes. The bank with real people answering the phone 24 hours a day, 7 days a week. We're the bank that changed what being a bank means – we're not over there, on the high street, we're right here, on your mobile or laptop. We're first direct. We love what we do. We love coming to work every day – even Christmas Days and New Year's Days. Even Mondays.

We're always – always – here for you
When the clock struck midnight on 1 October 1989, we received our first ever call. Our lines have been open ever since, making us the first UK bank to offer an always-open service to our customers. And the people you'll talk to are famously brilliant at what they do. You'll never talk to a robot - no 'press 1 for...'​ nonsense here, thank you very much. We're also available online and on your mobile and tablet, so it doesn't matter where you are or what you're doing: we're here for you.

We’re the pioneers of easy banking
While we're famous for our phone service, there's much more to first direct than that. We launched our PC Banking service in 1997, we were Text Message Banking in 1999, and Internet Banking in 2000. We were the first UK bank with a Twitter account. See that curve? We try to stay ahead of it because we know that our love for banking is quite unusual – our customers want easy, seamless, intuitive control over their money, wherever, whenever. So that's what you get.

How can we help?
Current account, savings, cards, mortgages, loans, insurance... We offer the things that most banks offer. We just try to offer them a different way. We're constantly reviewing our products and looking for ways to fully and flexibly support our customer's lives. We won't settle until things are perfect. 

Find first direct employees' phone numbers or email addresses

first direct Global Highlights

Location
Employees

Europe
1.4K

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  • United Kingdom Of Great Britain And Northern Ireland
    1.4K
  • Germany
    1
  • Spain
    1
  • Italy
    1
  • Malta
    1
  • France
    1
  • Switzerland
    1
  • Ireland
    1

North America
24

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  • United States Of America
    24

Asia
21

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  • India
    12
  • Philippines
    4
  • United Arab Emirates
    2
  • Pakistan
    1
  • Turkey
    1
  • Bahrain
    1

Africa
8

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  • Nigeria
    6
  • South Africa
    1
  • Zimbabwe
    1

Oceania
6

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  • New Zealand
    3
  • Australia
    3

first direct's Leadership

first direct Employee Metrics

100%
50%
0%
2024
2023
  • Customer Success
  • Banking
  • Analytics
  • Sales
  • Engineering
  • Other

Contact profiles from first direct

Name
Title
Contact Info
Location
Last Update

Frequently Asked Questions

What is first direct known for?

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first direct was founded in 1989 operates in the Banking industry. The company's main headquarters is located in 40 Wakefield Road Leeds, LS98 1FD GB; you can contact the main corporate office by phone at . Explore first direct's company overview page for more information.

What is first direct's most common email format?

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first direct employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more first direct email formats with LeadIQ.

How many employees does first direct have currently?

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first direct has approximately 1K employees as of October 2024. These team members are located across 5 continents, including EuropeNorth AmericaAsia.

Who are first direct's key employees and leadership?

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As of October 2024, first direct's key employees include:

  • Chief Control Officer: I. G.
  • Chief Software Engineer: S. A.
  • Head Of Strategy And Commercialisation: V. V.
  • Head Of Finance: C. W.
  • Head Of Propositions: S. M.

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