What departments does Freshworks have?

Freshworks has employees across 13 departments including Product Management, Finance, Solutions Engineering, Operations, Marketing.

What is the largest department at Freshworks?

The largest department at Freshworks is Marketing with 7 employees.

Where are Freshworks employees located globally?

Freshworks has employees across 7 continents and 62 countries including Nigeria, Egypt, South Africa, Ethiopia, Chad.

How has Freshworks's team size changed over time?

Freshworks's team has decreased from approximately 7.4K to 5.3K employees based on available data.

Freshworks Employee Directory

Q: Who are Freshworks's key employees and leadership?

Freshworks's key employees include: Executive Assistant To The Ceo And Chro At Freshworks: D. K., Chief Executive Officer: B. A., Chief Executive Officer: W. F., Chief Product And Technology Officer: R. M., Chief Revenue Officer: I. T.

Software DevelopmentCalifornia, United States5001-10000 Employees

Freshworks is a software company focused on customer and employee experience tools. It develops enterprise-grade service software that is powerful yet easy to use and quick to deliver results. The company emphasizes a people-centric approach to AI designed to reduce friction and boost employee effectiveness and organizational productivity.

Based in San Mateo, California, Freshworks serves a broad global customer base, including brands such as Bridgestone, New Balance, Nucor, S&P Global, and Sony Music. Its CX and EX offerings aim to improve loyalty and service efficiency by enabling consistent, streamlined interactions; in May 2026 it published The Global Cost of Complexity Report, a survey of IT professionals highlighting mid-market AI complexity and budget impact.

Freshworks Global Highlights

Asia
4.6K

India
4.4K
Pakistan
35
Singapore
19
Bangladesh
19
Malaysia
16
United Arab Emirates
10
Philippines
7
Viet Nam
5
Indonesia
4
Saudi Arabia
3
Nepal
2
Kuwait
2
Sri Lanka
1
Maldives
1
Thailand
1
Turkey
1

North America
1.8K

United States Of America
1.8K
Canada
34
Mexico
3
Panama
1
Guatemala
1

Europe
365

United Kingdom Of Great Britain And Northern Ireland
189
Germany
72
France
37
Netherlands
26
Ukraine
7
Italy
5
Poland
5
Sweden
4
Ireland
3
Spain
3
Portugal
3
Armenia
2
Denmark
2
Switzerland
2
Belgium
1
Finland
1
Malta
1
Serbia
1
Austria
1

Oceania
40

Australia
39
New Zealand
1

Africa
32

Egypt
10
South Africa
7
Nigeria
4
Kenya
3
Ethiopia
2
Morocco
2
Chad
1
Uganda
1
Senegal
1
Tunisia
1

South America
30

Brazil
28
Venezuela
1
Peru
1

Freshworks's Leadership

B. A.
Chief Executive Officer
Mobile Phone
Email
W. F.
Chief Executive Officer
Mobile Phone
Email
R. M.
Chief Product And Technology Officer
Mobile Phone
Email
I. T.
Chief Revenue Officer
Mobile Phone
Email
M. T.
Chief Financial Officer
Mobile Phone
Email
J. W.
Vice President Of Engineering
Mobile Phone
Email
G. S.
Vice President Human Resources
Mobile Phone
Email
J. S.
Vice President Of Sales Productivity
Mobile Phone
Email

Freshworks Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Sales
Product Management
Analytics
Other

Contact profiles from Freshworks

Name

Title

Contact

Location

Last Update

R. J.
Global Vice President Solution Engineering
Mobile Phone
Email
United Kingdom, England
Aug 04, 2026
P. S.
Global Head Of Digital Expansion Solution Engineering
Mobile Phone
Email
India, Tamil Nadu
Sep 04, 2026
S. R.
Head Of Partner Marketing, Cx - Global New Business & Expansion
Mobile Phone
Email
India, Tamil Nadu
Jul 24, 2026
E. V.
Global Head Of Hr – Gtm Field Sales (americas, Emea & Apac) | Head Of Hr – Europe
Mobile Phone
Email
United Kingdom, England
Aug 17, 2026
G. S.
Director, Head Of Product Analytics
Mobile Phone
Email
India, Karnataka
Sep 04, 2026
C. B.
Head Of Channels Eu
Mobile Phone
Email
Feb 13, 2026
N. D. P.
Head Of Channels And Alliances - Australia & New Zealand
Mobile Phone
Email
Australia, New South Wales
Apr 17, 2026
S. R.
Head Of Customer Success- India And Apmea
Mobile Phone
Email
India, Tamil Nadu
Apr 17, 2026
M. R.
Senior Vice President
Mobile Phone
Email
India
Aug 15, 2026
A. W.
Head Of Channel - Northern Europe
Mobile Phone
Email
United Kingdom, England
Aug 06, 2026

Frequently Asked Questions

What is Freshworks known for?

Freshworks was founded in 2010 and operates in the Software Development industry. You can contact Freshworks's main corporate office by phone at

+1-650-513-****

. Explore Freshworks's company overview page for more information.

What is Freshworks's most common email format?

Freshworks employees' email format typically follows the pattern of First.Last@freshworks.com. Trying to find reliable and up-to-date employee contact data? Find more Freshworks email formats with LeadIQ.

How many employees does Freshworks have currently?

Freshworks has approximately 7.7K employees as of August 2026. These team members are located across 6 continents, including Asia, North America and Europe.

Who are Freshworks's key employees and leadership?

As of August 2026, Freshworks's key employees include:

Chief Executive Officer: B. A.
Chief Executive Officer: W. F.
Chief Product And Technology Officer: R. M.
Chief Revenue Officer: I. T.
Chief Financial Officer: M. T.

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Freshworks Employee Directory

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