What departments does Freshworks have?

Freshworks has employees across 14 departments including Information Security, Finance, Operations, Solutions Engineering, Human Resources.

What is the largest department at Freshworks?

The largest department at Freshworks is Operations with 4 employees.

Where are Freshworks employees located globally?

Freshworks has employees across 7 continents and 69 countries including Morocco, Nigeria, Egypt, Kenya, South Africa.

How has Freshworks's team size changed over time?

Freshworks's team has decreased from approximately 7.4K to 5.2K employees based on available data.

Freshworks Employee Directory

Q: Who are Freshworks's key employees and leadership?

Freshworks's key employees include: Executive Assistant To The Ceo And Chro At Freshworks: D. K., Chief Executive Officer: A. K., Chief Executive Officer: B. A., Chief Executive Officer: W. F., Cfo & Coo: T. S..

Software DevelopmentCalifornia, United States5001-10000 Employees

Freshworks is a software company focused on customer and employee experience tools. It develops enterprise-grade service software that is powerful yet easy to use and quick to deliver results. The company emphasizes a people-centric approach to AI designed to reduce friction and boost employee effectiveness and organizational productivity.

Based in San Mateo, California, Freshworks serves a broad global customer base, including brands such as Bridgestone, New Balance, Nucor, S&P Global, and Sony Music. Its CX and EX offerings aim to improve loyalty and service efficiency by enabling consistent, streamlined interactions; in May 2026 it published The Global Cost of Complexity Report, a survey of IT professionals highlighting mid-market AI complexity and budget impact.

Freshworks Global Highlights

Asia
4.8K

India
4.6K
Pakistan
44
Bangladesh
43
Singapore
20
Malaysia
19
United Arab Emirates
13
Philippines
9
Viet Nam
8
Indonesia
5
Saudi Arabia
3
Kuwait
3
Turkey
2
Nepal
2
Mongolia
1
Qatar
1
Maldives
1
Sri Lanka
1
Thailand
1

North America
1.9K

United States Of America
1.9K
Canada
38
Mexico
3
Guatemala
2
Panama
1

Europe
407

United Kingdom Of Great Britain And Northern Ireland
201
Germany
77
France
43
Netherlands
27
Ukraine
12
Poland
9
Sweden
5
Italy
5
Portugal
3
Ireland
3
Lithuania
3
Armenia
3
Spain
3
Denmark
3
Switzerland
2
Finland
2
Bosnia And Herzegovina
1
Iceland
1
Austria
1
Belgium
1
Malta
1
Serbia
1

Oceania
46

Australia
44
New Zealand
2

Africa
44

Egypt
16
South Africa
10
Nigeria
6
Morocco
3
Kenya
3
Ethiopia
1
Benin
1
Madagascar
1
South Sudan
1
Tunisia
1
Senegal
1

South America
32

Brazil
29
Peru
1
Chile
1
Venezuela
1

Freshworks's Leadership

A. K.
Chief Executive Officer
Mobile Phone
Email
B. A.
Chief Executive Officer
Mobile Phone
Email
W. F.
Chief Executive Officer
Mobile Phone
Email
T. S.
Cfo & Coo
Mobile Phone
Email
J. L.
Chief Information Security Officer
Mobile Phone
Email
I. T.
Chief Revenue Officer
Mobile Phone
Email
J. J.
Chief People Officer
Mobile Phone
Email
P. L.
Chief Accounting Officer
Mobile Phone
Email

Freshworks Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Sales
Product Management
Analytics
Other

Contact profiles from Freshworks

Name

Title

Contact Info

Location

Last Update

S. G.
Vice President, Engineering
Mobile Phone
Email
IndiaTelangana
Jun 08, 2026
R. J.
Global Vice President Solution Engineering
Mobile Phone
Email
United KingdomEngland
Apr 06, 2026
P. S.
Global Head Of Digital Expansion Solution Engineering
Mobile Phone
Email
IndiaTamil Nadu
Oct 29, 2024
S. S.
Vice President, Global Product And Customer Marketing
Mobile Phone
Email
May 28, 2026
E. V.
Global Head Of Hr – Gtm Field Sales (americas, Emea & Apac) | Head Of Hr – Europe
Mobile Phone
Email
United KingdomEngland
Dec 09, 2024
G. S.
Director, Head Of Product Analytics
Mobile Phone
Email
IndiaKarnataka
Oct 31, 2025
R. C.
Regional Vice President Of Sales
Mobile Phone
Email
Jun 10, 2026
C. B.
Head Of Channels Eu
Mobile Phone
Email
Feb 13, 2026
N. D. P.
Head Of Channels And Alliances - Australia & New Zealand
Mobile Phone
Email
AustraliaNew South Wales
Apr 17, 2026
P. M.
Senior Director & Head Of Revenue Growth
Mobile Phone
Email
United States
Apr 16, 2026

Frequently Asked Questions

What is Freshworks known for?

Freshworks was founded in 2010 operates in the Software Development industry. The company's main headquarters is located in 2950 South Delaware Street Suite 201 San Mateo, California 94403 United States; you can contact the main corporate office by phone at

+1-650-513-****

. Explore Freshworks's company overview page for more information.

What is Freshworks's most common email format?

Freshworks employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Freshworks email formats with LeadIQ.

How many employees does Freshworks have currently?

Freshworks has approximately 7.5K employees as of June 2026. These team members are located across 6 continents, including AsiaNorth AmericaEurope.

Who are Freshworks's key employees and leadership?

As of June 2026, Freshworks's key employees include:

Chief Executive Officer: A. K.
Chief Executive Officer: B. A.
Chief Executive Officer: W. F.
Cfo & Coo: T. S.
Chief Information Security Officer: J. L.

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Freshworks Employee Directory

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