Insights

Expanding Customer Success Adoption Gainsight's leadership in customer success platform recognition and recent product innovations such as AI Translations and the Renewal AI Agent suggest a strong market position focused on enhancing customer engagement and retention. This presents opportunities to target mid to large enterprises looking to scale their customer success initiatives with innovative AI-driven solutions.

Global Market Reach With offices across the US, UK, Netherlands, Israel, and India, Gainsight demonstrates a global footprint and remote-friendly culture, indicating an openness to serve multinational corporations and organizations seeking scalable, cloud-based customer success tools worldwide.

Focus on AI and Innovation Recent launches of AI Translations, recognition as a leader in The Forrester Wave, and the unveiling of advanced tools at industry events highlight Gainsight’s commitment to AI and innovative solutions—an attractive proposition for technology-forward companies seeking cutting-edge customer success platforms.

Growth and Financial Strength Gainsight's substantial revenue of up to $500 million alongside recent funding rounds and industry accolades indicate a healthy financial position with ongoing growth potential. This makes it a prime target for enterprise clients and strategic partners interested in a proven, scalable platform.

Market Leadership and Industry Recognition Being named a leader by Forrester and top workplace by Glassdoor positions Gainsight as a trusted and desirable partner within the SaaS and customer success markets, facilitating sales conversations that emphasize enterprise reliability and reputation enhancement for prospective clients.

Gainsight Tech Stack

Gainsight uses 8 technology products and services including Integromat, Delphix, Zendesk, and more. Explore Gainsight's tech stack below.

  • Integromat
    Continuous Integration
  • Delphix
    Database Management
  • Zendesk
    Documentation Tools
  • Freshworks Freshdesk
    Help Desk Software
  • Indeed
    Human Resource Management System
  • Moment.js
    Javascript Libraries
  • LLamasoft
    Supply Chain Management
  • ShipHawk
    Transportation And Fleet Management

Media & News

Gainsight's Email Address Formats

Gainsight uses at least 1 format(s):
Gainsight Email FormatsExamplePercentage
FLast@gainsight.comJDoe@gainsight.com
83%
First.Last@gainsight.comJohn.Doe@gainsight.com
9%
First-Last@gainsight.comJohn-Doe@gainsight.com
5%
First_Last@gainsight.comJohn_Doe@gainsight.com
3%

Frequently Asked Questions

Where is Gainsight's headquarters located?

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Gainsight's main headquarters is located at 350 Bay St San Francisco, California 94133 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Gainsight's phone number?

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You can contact Gainsight's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Gainsight's official website and social media links?

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Gainsight's official website is gainsight.com and has social profiles on LinkedIn.

How much revenue does Gainsight generate?

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As of October 2025, Gainsight's annual revenue is estimated to be $15M.

What is Gainsight's SIC code NAICS code?

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Gainsight's SIC code is 5045 - Computers and Computer Peripheral Equipment and Software NAICS code is 5112 - Software Publishers.

How many employees does Gainsight have currently?

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As of October 2025, Gainsight has approximately 1.1K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: N. M.Chief Information Security Officer (ciso) Vp- Information Security: A. A.Chief Customer Officer: B. K.. Explore Gainsight's employee directory with LeadIQ.

What industry does Gainsight belong to?

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Gainsight operates in the Software Development industry.

What technology does Gainsight use?

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Gainsight's tech stack includes IntegromatDelphixZendeskFreshworks FreshdeskIndeedMoment.jsLLamasoftShipHawk.

What is Gainsight's email format?

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Gainsight's email format typically follows the pattern of FLast@gainsight.com. Find more Gainsight email formats with LeadIQ.

How much funding has Gainsight raised to date?

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As of October 2025, Gainsight has raised $52M in funding. The last funding round occurred on May 09, 2017 for $52M.
Gainsight

Gainsight

Software DevelopmentCalifornia, United States1001-5000 Employees

At Gainsight, our mission is to be living proof you can win in business while being human first. 

Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations.

With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements.

A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

Section iconCompany Overview

Headquarters
350 Bay St San Francisco, California 94133 US
Phone number
SIC Code
5045 - Computers and Computer Peripheral Equipment and Software
NAICS Code
5112 - Software Publishers
Employees
1001-5000

Section iconFunding & Financials

  • $52M

    Gainsight has raised a total of $52M of funding over 6 rounds. Their latest funding round was raised on May 09, 2017 in the amount of $52M.

  • $250M$500M

    Gainsight's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $52M

    Gainsight has raised a total of $52M of funding over 6 rounds. Their latest funding round was raised on May 09, 2017 in the amount of $52M.

  • $250M$500M

    Gainsight's revenue is estimated to be in the range of $250M$500M

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