Enterprise Customer Base Serenova serves a diverse portfolio of high-profile enterprise clients such as Yale University, NASA, and Shell Energy, indicating strong potential to expand further into large-scale organizations seeking advanced contact center and unified communications solutions.

Integrated Communications With a focus on cloud video conferencing and contact center solutions, Serenova offers comprehensive communication platforms that can enhance collaboration and customer engagement for organizations looking to modernize their infrastructure.

Recent Expansion & Mergers The company's recent merger with Lifesize and Serenova’s merger with Lifesize present opportunities for cross-selling integrated UCaaS and CCaaS products to existing customers of both brands.

Market Growth Potential As a provider operating in the growing cloud contact center space with a revenue range of 100 to 250 million dollars, Serenova is well-positioned to capitalize on increasing demand for flexible, scalable communication solutions amid digital transformation trends.

Technological Adoption Serenova’s adoption of technologies like Docker, Nginx, and integration with platforms like Microsoft Active Directory highlights its ability to offer secure and customizable solutions, appealing to large organizations with complex IT environments.