GoVivace Inc.
TelecommunicationsVirginia, United States11-50 Employees
GoVivace Inc. operates in the telecommunications industry, providing contact center quality assurance and AI-based voice and text analytics solutions. The company develops a speech-to-text engine usable across IVR systems and mobile applications, with a Speaker Characteristics module that estimates age, gender, accent, and emotion to guide automated responses. Its offerings include live closed captioning, agent-assist tools, continuous call monitoring, and call analytics, with customization options for different customer needs. GoVivace serves media companies, directory service providers, security and information mining firms, and telecom companies, and is headquartered in Tysons, Virginia, at 7700 Falstaff Road, with a team of 11 to 50 employees. The company has a history of technological development, including MRCPv2 protocol support announced in 2019, and in 2026 it migrated from MongoDB to the Oracle Autonomous Database, accompanied by cost reductions. In addition, GoVivace offers software management consulting in speech technology and focuses on creating omnichannel voicebot and chatbot solutions for businesses of various sizes.