Insights

Direct Booking Focus The company specializes in guest data, CRM and direct engagement to drive bookings, suggesting upsell opportunities around direct-channel campaigns, loyalty incentives, and personalized marketing to increase repeat bookings.

Hospitality Ecosystem As part of the broader TravelClick ecosystem, there is potential to cross-sell TravelClick’s analytics, BI tools, and guest management solutions to existing hotel clients through bundled offerings and integrated workflows.

Mid-Sized Scale With 11-50 employees and a revenue range of 10-25 million, the company operates at a mid-market level where scalable CRM and marketing automation services can be tailored for mid-tier hotel brands and regional chains.

Growth Partnerships Recent partnerships and expansions with hotels and groups indicate openness to channel partnerships and reseller arrangements that can be leveraged for joint go-to-market and co-branded campaigns.

Tech Stack Leverage Utilize their current tech stack (PHP, Drift, analytics, and tracking tools) to position interoperable integrations, API-based extensions, and data-driven marketing enhancements that can unlock incremental value for hotels.

Similar companies to Guest Management Solutions (Formally ZDirect)

Guest Management Solutions (Formally ZDirect) Tech Stack

Guest Management Solutions (Formally ZDirect) uses 8 technology products and services including Hotjar, Snowplow, Drupal, and more. Explore Guest Management Solutions (Formally ZDirect)'s tech stack below.

Media & News

Guest Management Solutions (Formally ZDirect)'s Email Address Formats

Guest Management Solutions (Formally ZDirect) uses at least 4 email formats:
Guest Management Solutions (Formally ZDirect) Email FormatsExamplePercentage
FLast@travelclick.comJDoe@travelclick.com
85%
First.Last@travelclick.comJohn.Doe@travelclick.com
12%
LFirst@travelclick.comDJohn@travelclick.com
2%
First@travelclick.comJohn@travelclick.com
1%

Frequently Asked Questions

What is Guest Management Solutions (Formally ZDirect)'s phone number?

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You can contact Guest Management Solutions (Formally ZDirect)'s main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Guest Management Solutions (Formally ZDirect)'s official website and social media links?

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Guest Management Solutions (Formally ZDirect)'s official website is travelclick.com and has social profiles on LinkedIn.

How much revenue does Guest Management Solutions (Formally ZDirect) generate?

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As of October 2026, Guest Management Solutions (Formally ZDirect)'s annual revenue is estimated to be $10M - $25M.

What is Guest Management Solutions (Formally ZDirect)'s SIC code and NAICS code?

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Guest Management Solutions (Formally ZDirect)'s SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 7211 - Traveler Accommodation.

How many employees does Guest Management Solutions (Formally ZDirect) have currently?

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As of October 2026, Guest Management Solutions (Formally ZDirect) has approximately 11 employees across 1 continents, including North America. Key team members include Vice President Of Sales: C. D. A., President: H. T. and Senior Account Manager: A. D. Explore Guest Management Solutions (Formally ZDirect)'s employee directory with LeadIQ.

What industry does Guest Management Solutions (Formally ZDirect) belong to?

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Guest Management Solutions (Formally ZDirect) operates in the Hospitality industry.

What technology does Guest Management Solutions (Formally ZDirect) use?

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Guest Management Solutions (Formally ZDirect)'s tech stack includes Hotjar, Snowplow, Drupal, Weebly, WordPress, Drift, HubSpot and Piwik.

What is Guest Management Solutions (Formally ZDirect)'s email format?

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Guest Management Solutions (Formally ZDirect)'s email format typically follows the pattern of FLast@travelclick.com. Find more Guest Management Solutions (Formally ZDirect) email formats with LeadIQ.

When was Guest Management Solutions (Formally ZDirect) founded?

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Guest Management Solutions (Formally ZDirect) was founded in 2002.
Guest Management Solutions (Formally ZDirect) logo

Guest Management Solutions (Formally ZDirect)

HospitalityNew York, United States11-50 Employees

Guest Management Solutions, formerly ZDirect, operates in the hospitality technology sector. It offers a CRM platform that helps hotels analyze guest data and apply marketing tools to support direct bookings and competitive positioning. The solution provides a 360-degree view of guests at property and enterprise levels, enabling engagement across the guest journey—from confirmation emails and on-site communications to post-stay outreach and future bookings.

Its customers are hotels seeking to leverage guest data to improve engagement and drive revenue. The company is based in New York City and has a mid-sized team. In February 2023, TravelClick Inc. announced a partnership with First Hotels AS, designating TravelClick as the exclusive partner for Reservations, Business Intelligence and Guest Management Solutions.

Section iconCompany Overview

Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
7211 - Traveler Accommodation
Founded
2002
Employees
11-50

Section iconFunding & Financials

  • $10M - $25M

    Guest Management Solutions (Formally ZDirect)'s revenue is estimated to be in the range of $10M - $25M

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