Helix Business Solutions
IT Services and IT ConsultingTennessee, United States11-50 Employees
Helix Business Solutions is a U.S.-based IT services and consulting firm that helps organizations optimize Oracle-based customer experience platforms. It implements Oracle Service Cloud, Sales Cloud, Engagement Cloud, and Field Service to help clients maximize the value of their Oracle investments. Drawing on a record of more than 1,200 CX engagements, Helix offers a broad set of services and solutions aimed at delivering effective customer experiences. Based in Bartlett, Tennessee, the firm operates as a specialist in customer experience, service, and sales, drawing on decades of CX, service, and call center expertise. Its client base comprises organizations seeking to optimize Oracle cloud-based CX tools, relying on Helix to design, implement, and refine their customer experience programs.