Help Desk Cavalry
IT Services and IT ConsultingWashington, United States11-50 Employees
Help Desk Cavalry is a managed service provider focused on business technology and IT optimization. Based in Bremerton, Washington, the company frames its service model around a 'Business Technology Guaranteed' promise intended to boost staff productivity while reducing IT costs and risk. Its offerings cover a broad range of managed IT services, including remote and in-office work support, desktop and user care, server care, outsourced IT department, CIO and strategy services, cloud services, security and firewalls, backup and disaster recovery, Office 365, network support, and virtual phone systems. Targeting small and mid-sized organizations seeking outsourced IT solutions, Help Desk Cavalry aims to consolidate IT vendor relationships under a single point of contact. Customers can expect rapid issue resolution, predictable monthly costs, and reduced downtime, with upgrades and equipment managed as part of the service. In October 2020, the company expanded its capabilities by acquiring Cavu Networks.