Digital Engagement Expansion Icon Water's recent launch of an online portal and the comprehensive customer engagement program indicates an ongoing commitment to digital transformation and customer interaction, presenting opportunities for advanced digital solutions and integrated customer service technology.
Infrastructure Investment With a planned $700 million investment in upgrading wastewater treatment facilities over the next regulatory period, there is a significant demand for innovative infrastructure development, asset management solutions, and sustainable technology partners.
Community and Brand Visibility Active sponsorships and community involvement, such as supporting events like Music by the River and local charities, suggest opportunities for branding, sponsorship management technology, and community engagement platforms to further enhance reputation and stakeholder relations.
Technology Partnerships Icon Water’s collaborations with managed service providers and utilization of diverse tech stacks reflect an openness to adopting innovative solutions, providing opportunities for vendors specializing in cloud services, cybersecurity, IoT, and data analytics tailored to utility needs.