Strategic AI partnership Recent and ongoing partnerships with leading AI players, including a strategic alliance with Anthropic, signal a strong buyer interest in reliable, interpretable, and steerable AI solutions. This presents an opportunity to upsell advanced AI governance, safety, and deployment services to further integrate AI with existing client workloads.

Nearshore expansion Costa Rica expansion and nearshore acquisitions expand delivery capacity and global reach, enabling scalable, time-zone aligned engagement models for enterprise clients. This creates opportunities to position Improving as the preferred nearshore partner for large digital modernization, cloud-native, and AI initiatives in North and Latin America.

Leadership and governance New executive appointment as Executive Vice President of Global Services indicates a focus on global service delivery excellence and client value. Use this to open conversations around enterprise-wide transformation programs, multi-region deployments, and enhanced program governance with measurable outcomes.

Integrated cloud and AI offerings Investments in AI/ML powered platforms and partnerships with cloud providers (e.g., HPC & AI/ML Research Accelerator Portal with Google Cloud) highlight a capability to accelerate cloud-native modernization. Target clients seeking rapid provisioning, cost-efficient AI workloads, and scalable data platforms with strong security and compliance.

M&A powered growth Acquisitions of InfraCloud Technologies and Oceans Code Experts indicate a rapid expansion strategy to broaden capabilities in AI cloud services, application modernization, and nearshore delivery. Position Improving as a one-stop shop for end-to-end modernization, cloud-native transformation, and AI enablement across regions.