Insights

Industry Recognition Inktel’s recent awards, including the Top Contact Center for 2025 and multiple Stevie Awards, demonstrate its industry leadership and excellence in customer service, making it a strong partner for companies seeking best-in-class BPO solutions.

Advanced Technology Use With a tech stack incorporating Adobe, Amazon, Java, and social media tools, Inktel is well-equipped to support clients looking to modernize their customer engagement channels and leverage analytics-driven insights.

Comprehensive Service Portfolio Inktel offers a broad range of contact center solutions from sales and retention to multi-lingual support and social engagement, presenting cross-selling opportunities across multiple operational areas for strategic growth.

Strong Financial Position Generating between $100 million and $250 million in revenue, Inktel has the financial capacity to invest in expansion or technology upgrades, which can be appealing to clients seeking scalable contact center partnerships.

Client-Centric Approach Focused on maximizing customer interactions through their ‘Customer First’ operating model, Inktel can be positioned as a partner for organizations aiming to improve customer satisfaction and loyalty outcomes.

Inktel Contact Center Solutions Tech Stack

Inktel Contact Center Solutions uses 8 technology products and services including Adobe, XML, Amazon, and more. Explore Inktel Contact Center Solutions's tech stack below.

  • Adobe
    Audio, Video, Graphics
  • XML
    Data Management
  • Amazon
    E-commerce
  • Pardot
    Marketing
  • Fortinet
    Network Hardware
  • Priority Hints
    Performance
  • Java
    Programming Languages
  • Smash Balloon Instagram Feed
    Web Platform Extensions

Media & News

Inktel Contact Center Solutions's Email Address Formats

Inktel Contact Center Solutions uses at least 1 format(s):
Inktel Contact Center Solutions Email FormatsExamplePercentage
First.Last@inktel.comJohn.Doe@inktel.com
90%
FirstLast@inktel.comJohnDoe@inktel.com
5%
FLast@inktel.comJDoe@inktel.com
4%
Last.First@inktel.comDoe.John@inktel.com
1%

Frequently Asked Questions

Where is Inktel Contact Center Solutions's headquarters located?

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Inktel Contact Center Solutions's main headquarters is located at 8200 Northwest 33rd Street, Suite 100. The company has employees across 4 continents, including North AmericaSouth AmericaEurope.

What is Inktel Contact Center Solutions's phone number?

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You can contact Inktel Contact Center Solutions's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Inktel Contact Center Solutions's official website and social media links?

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Inktel Contact Center Solutions's official website is inktel.com and has social profiles on LinkedIn.

How much revenue does Inktel Contact Center Solutions generate?

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As of January 2026, Inktel Contact Center Solutions's annual revenue is estimated to be $70M.

What is Inktel Contact Center Solutions's NAICS code?

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Inktel Contact Center Solutions's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Inktel Contact Center Solutions have currently?

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As of January 2026, Inktel Contact Center Solutions has approximately 981 employees across 4 continents, including North AmericaSouth AmericaEurope. Key team members include Ceo: J. R. A.Ceo: Y. L.Chief Operating Officer: L. G.. Explore Inktel Contact Center Solutions's employee directory with LeadIQ.

What industry does Inktel Contact Center Solutions belong to?

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Inktel Contact Center Solutions operates in the Outsourcing and Offshoring Consulting industry.

What technology does Inktel Contact Center Solutions use?

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Inktel Contact Center Solutions's tech stack includes AdobeXMLAmazonPardotFortinetPriority HintsJavaSmash Balloon Instagram Feed.

What is Inktel Contact Center Solutions's email format?

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Inktel Contact Center Solutions's email format typically follows the pattern of First.Last@inktel.com. Find more Inktel Contact Center Solutions email formats with LeadIQ.

When was Inktel Contact Center Solutions founded?

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Inktel Contact Center Solutions was founded in 1997.

Inktel Contact Center Solutions

Outsourcing and Offshoring ConsultingFlorida, United States501-1000 Employees

Our Company
Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.

Our Mission
Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry.

Our Solution
The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction.  This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.

Inktel Solution Suite comprises the following operational areas:

• Sales & Revenue Enhancement
• Revenue Protection
• Customer Support
• Sales Lead Management 
• Field Sales Support 
• Account Management 
• Multi-Lingual Support
• Retention & Loyalty
• Seasonal & Peak Support
• Personalized Self Service
• Multi-Channel Email, Chat, & Mobile
• Social Engagement Strategy

Section iconCompany Overview

Headquarters
8200 Northwest 33rd Street, Suite 100
Phone number
Website
inktel.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1997
Employees
501-1000

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

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