Insights

Recognition & Credibility Inktel has recently received four Stevie Awards at the 2025 Stevie Awards for Excellence, including prestigious Gold awards for Government Sales Team of the Year and Customer Service Training Practice of the Year, highlighting its industry leadership and commitment to excellence.

Diverse Service Offerings With a comprehensive suite of customer engagement solutions such as personalized contact, multichannel support, retention strategies, and social engagement, Inktel provides multiple avenues for clients seeking tailored BPO services to enhance customer experience and operational efficiency.

Strong Industry Position Positioned as a leading outsourcing provider with substantial revenue between 100 million and 250 million dollars and a dedicated team of over 1,000 employees, Inktel demonstrates stability and capacity to handle large-scale client demands.

Technological Integration Inktel leverages advanced technology platforms including Adobe, Amazon, Java, and social media tools like Smash Balloon Instagram Feed, indicating a focus on innovative, multichannel digital solutions that can be attractive to tech-savvy companies.

Market and Growth Potential Given its award-winning reputation, diverse operational expertise, and significant revenue size, Inktel presents a strong opportunity for businesses seeking strategic BPO partners capable of delivering high performance and industry recognition to support scalable growth.

Inktel Contact Center Solutions Tech Stack

Inktel Contact Center Solutions uses 8 technology products and services including Adobe, XML, Amazon, and more. Explore Inktel Contact Center Solutions's tech stack below.

  • Adobe
    Audio, Video, Graphics
  • XML
    Data Management
  • Amazon
    E-commerce
  • Pardot
    Marketing
  • Fortinet
    Network Hardware
  • Priority Hints
    Performance
  • Java
    Programming Languages
  • Smash Balloon Instagram Feed
    Web Platform Extensions

Inktel Contact Center Solutions's Email Address Formats

Inktel Contact Center Solutions uses at least 1 format(s):
Inktel Contact Center Solutions Email FormatsExamplePercentage
First.Last@inktel.comJohn.Doe@inktel.com
91%
FirstLast@inktel.comJohnDoe@inktel.com
4%
FLast@inktel.comJDoe@inktel.com
4%
Last.First@inktel.comDoe.John@inktel.com
1%

Frequently Asked Questions

Where is Inktel Contact Center Solutions's headquarters located?

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Inktel Contact Center Solutions's main headquarters is located at 8200 NW 33rd Street, Suite 100 Doral, Florida 33122, US. The company has employees across 4 continents, including North AmericaSouth AmericaAfrica.

What is Inktel Contact Center Solutions's phone number?

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You can contact Inktel Contact Center Solutions's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Inktel Contact Center Solutions's official website and social media links?

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Inktel Contact Center Solutions's official website is inktel.com and has social profiles on LinkedIn.

How much revenue does Inktel Contact Center Solutions generate?

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As of October 2025, Inktel Contact Center Solutions's annual revenue is estimated to be $70M.

What is Inktel Contact Center Solutions's NAICS code?

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Inktel Contact Center Solutions's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Inktel Contact Center Solutions have currently?

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As of October 2025, Inktel Contact Center Solutions has approximately 1K employees across 4 continents, including North AmericaSouth AmericaAfrica. Key team members include Ceo: J. R. A.Ceo: Y. L.Chief Operating Officer: L. G.. Explore Inktel Contact Center Solutions's employee directory with LeadIQ.

What industry does Inktel Contact Center Solutions belong to?

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Inktel Contact Center Solutions operates in the Outsourcing and Offshoring Consulting industry.

What technology does Inktel Contact Center Solutions use?

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Inktel Contact Center Solutions's tech stack includes AdobeXMLAmazonPardotFortinetPriority HintsJavaSmash Balloon Instagram Feed.

What is Inktel Contact Center Solutions's email format?

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Inktel Contact Center Solutions's email format typically follows the pattern of First.Last@inktel.com. Find more Inktel Contact Center Solutions email formats with LeadIQ.

When was Inktel Contact Center Solutions founded?

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Inktel Contact Center Solutions was founded in 1997.

Inktel Contact Center Solutions

Outsourcing and Offshoring ConsultingUnited States1001-5000 Employees

Our Company
Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.

Our Mission
Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry.

Our Solution
The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction.  This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.

Inktel Solution Suite comprises the following operational areas:

• Sales & Revenue Enhancement
• Revenue Protection
• Customer Support
• Sales Lead Management 
• Field Sales Support 
• Account Management 
• Multi-Lingual Support
• Retention & Loyalty
• Seasonal & Peak Support
• Personalized Self Service
• Multi-Channel Email, Chat, & Mobile
• Social Engagement Strategy

Section iconCompany Overview

Headquarters
8200 NW 33rd Street, Suite 100 Doral, Florida 33122, US
Phone number
Website
inktel.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1997
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

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