Insights

Strong Industry Recognition Inktel has received multiple prestigious awards including Top Contact Center for 2025 and Stevie Awards, highlighting its reputation for operational excellence and industry leadership, which can be leveraged to build credibility with potential clients seeking proven outsourcing partners.

Expanding Market Focus With services spanning sales enhancement, customer support, multilingual support, and social engagement, Inktel offers diverse solutions suitable for companies looking to expand their customer interaction channels and enhance customer experience, presenting cross-selling opportunities across various operational needs.

Remote Work Expertise Recognition as a Top Workplace for Remote Work demonstrates Inktel’s capability to deliver flexible, remote contact center solutions, appealing to prospects seeking cost-effective and scalable offshoring options with a focus on employee satisfaction and productivity.

Technological Investment Utilizing a robust tech stack including Adobe, Amazon, Java, and analytics tools indicates Inktel’s commitment to innovation, making it a suitable partner for clients wanting advanced, technology-driven customer engagement solutions.

Growth Potential With revenue estimated between 100M and 250M and a sizable workforce, Inktel presents opportunities for large-scale outsourcing contracts for mid-sized to enterprise-level companies aiming to optimize operational costs and boost market share through specialized contact center services.

Inktel Contact Center Solutions Tech Stack

Inktel Contact Center Solutions uses 8 technology products and services including Adobe, XML, Amazon, and more. Explore Inktel Contact Center Solutions's tech stack below.

  • Adobe
    Audio, Video, Graphics
  • XML
    Data Management
  • Amazon
    E-commerce
  • Pardot
    Marketing
  • Fortinet
    Network Hardware
  • Priority Hints
    Performance
  • Java
    Programming Languages
  • Smash Balloon Instagram Feed
    Web Platform Extensions

Media & News

Inktel Contact Center Solutions's Email Address Formats

Inktel Contact Center Solutions uses at least 1 format(s):
Inktel Contact Center Solutions Email FormatsExamplePercentage
First.Last@inktel.comJohn.Doe@inktel.com
90%
FirstLast@inktel.comJohnDoe@inktel.com
5%
FLast@inktel.comJDoe@inktel.com
4%
Last.First@inktel.comDoe.John@inktel.com
1%

Frequently Asked Questions

Where is Inktel Contact Center Solutions's headquarters located?

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Inktel Contact Center Solutions's main headquarters is located at 8200 Northwest 33rd Street Suite 100 Doral, Florida 33122 United States. The company has employees across 4 continents, including North AmericaSouth AmericaAfrica.

What is Inktel Contact Center Solutions's phone number?

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You can contact Inktel Contact Center Solutions's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Inktel Contact Center Solutions's official website and social media links?

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Inktel Contact Center Solutions's official website is inktel.com and has social profiles on LinkedIn.

How much revenue does Inktel Contact Center Solutions generate?

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As of March 2026, Inktel Contact Center Solutions's annual revenue is estimated to be $70M.

What is Inktel Contact Center Solutions's NAICS code?

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Inktel Contact Center Solutions's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Inktel Contact Center Solutions have currently?

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As of March 2026, Inktel Contact Center Solutions has approximately 980 employees across 4 continents, including North AmericaSouth AmericaAfrica. Key team members include Ceo: J. R. A.Ceo: Y. L.Chief Operating Officer: L. G.. Explore Inktel Contact Center Solutions's employee directory with LeadIQ.

What industry does Inktel Contact Center Solutions belong to?

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Inktel Contact Center Solutions operates in the Outsourcing and Offshoring Consulting industry.

What technology does Inktel Contact Center Solutions use?

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Inktel Contact Center Solutions's tech stack includes AdobeXMLAmazonPardotFortinetPriority HintsJavaSmash Balloon Instagram Feed.

What is Inktel Contact Center Solutions's email format?

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Inktel Contact Center Solutions's email format typically follows the pattern of First.Last@inktel.com. Find more Inktel Contact Center Solutions email formats with LeadIQ.

When was Inktel Contact Center Solutions founded?

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Inktel Contact Center Solutions was founded in 1997.

Inktel Contact Center Solutions

Outsourcing and Offshoring ConsultingFlorida, United States501-1000 Employees

Our Company
Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.

Our Mission
Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry.

Our Solution
The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction.  This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.

Inktel Solution Suite comprises the following operational areas:

• Sales & Revenue Enhancement
• Revenue Protection
• Customer Support
• Sales Lead Management 
• Field Sales Support 
• Account Management 
• Multi-Lingual Support
• Retention & Loyalty
• Seasonal & Peak Support
• Personalized Self Service
• Multi-Channel Email, Chat, & Mobile
• Social Engagement Strategy

Section iconCompany Overview

Headquarters
8200 Northwest 33rd Street Suite 100 Doral, Florida 33122 United States
Phone number
Website
inktel.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1997
Employees
501-1000

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Inktel Contact Center Solutions's revenue is estimated to be in the range of $100M$250M

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