Market Leadership IT Glue has achieved top-tier recognition in content management and standard operating procedures across multiple regions, establishing itself as a trusted leader in the documentation and IT process automation space. This positions the company favorably for expansion into MSPs seeking reliable platforms.

Innovation & Features With recent launches of AI-powered tools like IT Glue Copilot, enhanced password security features, and device lifecycle management, IT Glue demonstrates ongoing innovation that appeals to MSPs aiming to modernize their cybersecurity and operational workflows.

Technology Stack The company's utilization of advanced cloud and container technology such as Microsoft Azure and Kubernetes indicates its capability to support scalable, secure solutions—an attractive proposition for MSPs looking for robust, future-proof documentation management.

Growth Opportunities With annual revenues estimated between 10 million and 25 million and a dedicated employee base, there is potential for upselling integrated solutions such as PSA, RMM, and cybersecurity services to existing clients leveraging IT Glue’s platform, fostering deeper customer relationships.

Regional Strengths IT Glue's consistent recognition as a leader across international markets including Canada, Asia Pacific, EMEA, and Europe reveals a strong global footprint, opening opportunities for worldwide sales efforts and partnerships with MSPs operating in diverse geographies.