Digital Customer Service EnhancementJEA recently launched multiple apps, including 'My JEA' and a mobile app, showcasing a focus on improving customer service experience. This initiative can be leveraged to offer technology solutions for other utilities companies looking to enhance their digital customer interaction.

Investment in InfrastructureWith a recent investment of over $1 billion in a natural gas plant, JEA demonstrates a commitment to expanding and modernizing its infrastructure. This presents an opportunity to pitch infrastructure development solutions to JEA or similar companies in the utilities sector looking to upgrade their facilities.

Executive Leadership AdditionThe hiring of a new executive, Charles, indicates growth and potential strategic shifts within JEA. This could serve as a chance to reach out with offerings that cater to new leadership, such as leadership training programs or consulting services tailored to executives in the utilities industry.

Reputation Management AssistanceAmidst reports of potential legal issues, JEA might require assistance in managing its reputation and public relations. This creates an opportunity to offer crisis communication services or legal consultancy to help navigate through sensitive situations and maintain public trust.

Community Recognition EventsParticipation in events like the 'Light It Forward' Awards highlights JEA's commitment to community engagement. This presents an opening to propose sponsorship opportunities for similar events or CSR initiatives to align with JEA's community-focused values and enhance brand visibility.