Growth in retail Legami is expanding its own-brand boutiques across Italy and beyond, with 70 Italian single-brand stores and new openings in the UK and Southern Europe. This presents cross-selling opportunities for premium stationery, lifestyle, and gift items through new retail partnerships and in-store exclusives.

Omni-channel potential With a strong eCommerce presence and extensive wholesale network (10,000 authorised sellers, 180+ owned boutiques, 600+ corners), there is potential to optimize omnichannel fulfillment, enable faster last-mile delivery, and run targeted campaigns across online and offline channels to boost cross-border sales.

Technology enablement Legami already uses Salesforce Commerce Cloud and Salesforce Service Cloud, indicating readiness for personalized marketing, customer service automation, and data-driven upsell strategies. Propose integrated solutions to enhance loyalty programs and product recommendations.

Product diversification A broad portfolio spanning stationery, diaries, greeting cards, beauty, hi-tech, travel, and accessories signals upsell opportunities by bundling cross-category sets, limited editions, and seasonal campaigns to increase average order value across multiple consumer segments.

Supply chain optimization Past collaboration with ToolsGroup for forecasting and inventory optimization suggests ongoing demand for advanced planning, demand sensing, and nimble replenishment to support rapid store expansion and maintain healthy margins in a multi-channel model.