Insights

Expansion Through Acquisitions Capacity's recent acquisitions of Creovai, KLaunch, Call Criteria, and Verbio Technologies indicate a strategic focus on enhancing AI-powered support automation capabilities, offering opportunities to cross-sell or upsell their integrated solutions to existing clients seeking comprehensive contact center enhancements.

Growing Revenue Potential With a revenue range of $10M to $25M and recent significant investments of $92M, Capacity is positioned for rapid growth, making it a promising target for enterprise clients looking to modernize customer support with AI-driven solutions.

Focus on AI and Automation Capacity specializes in AI-enabled voice automation, chat, SMS, and email support, providing advanced speech recognition and virtual agents—ideal for businesses aiming to reduce support costs and improve customer engagement through intelligent automation.

Market Reach and Industry Focus Serving nearly 20,000 companies worldwide across industries including government, healthcare, and entertainment, Capacity offers broad market opportunities for tailored AI solutions to organizations seeking to modernize customer interactions in diverse sectors.

Technology Stack Alignment Utilizing cloud and analytics tools like Microsoft Azure, HubSpot, and Domo, Capacity demonstrates a robust digital infrastructure, presenting potential sales avenues for integrations or complementary technologies to further optimize contact center operations.

LumenVox by Capacity Tech Stack

LumenVox by Capacity uses 8 technology products and services including TrackJS, Postman, Twemoji, and more. Explore LumenVox by Capacity's tech stack below.

  • TrackJS
    Analytics
  • Postman
    Data Management Platforms
  • Twemoji
    Font Scripts
  • PHP
    Programming Languages
  • Lua
    Programming Languages
  • TypeScript
    Programming Languages
  • JSON
    Programming Languages
  • Paylocity
    Recruitment Marketing

LumenVox by Capacity's Email Address Formats

LumenVox by Capacity uses at least 2 format(s):
LumenVox by Capacity Email FormatsExamplePercentage
FirstLast@lumenvox.comJohnDoe@lumenvox.com
76%
First.Last@lumenvox.comJohn.Doe@lumenvox.com
10%
First@lumenvox.comJohn@lumenvox.com
9%
LastFirst@lumenvox.comDoeJohn@lumenvox.com
2%
FirLast@lumenvox.comJohDoe@lumenvox.com
1%
LastF@lumenvox.comDoeJ@lumenvox.com
2%
First.Last@capacity.comJohn.Doe@capacity.com
88%
Last@capacity.comDoe@capacity.com
8%
First@capacity.comJohn@capacity.com
3%
First.Last@capacity.comJohn.Doe@capacity.com
1%

Frequently Asked Questions

What is LumenVox by Capacity's phone number?

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You can contact LumenVox by Capacity's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is LumenVox by Capacity's official website and social media links?

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LumenVox by Capacity's official website is capacity.com and has social profiles on LinkedIn.

What is LumenVox by Capacity's SIC code NAICS code?

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LumenVox by Capacity's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does LumenVox by Capacity have currently?

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As of January 2026, LumenVox by Capacity has approximately 9 employees across 4 continents, including North AmericaAfricaAsia. Key team members include Vice President Of Sales: D. D.Vice President Of Sales: D.Chairman And Founder: E. M.. Explore LumenVox by Capacity's employee directory with LeadIQ.

What industry does LumenVox by Capacity belong to?

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LumenVox by Capacity operates in the Software Development industry.

What technology does LumenVox by Capacity use?

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LumenVox by Capacity's tech stack includes TrackJSPostmanTwemojiPHPLuaTypeScriptJSONPaylocity.

What is LumenVox by Capacity's email format?

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LumenVox by Capacity's email format typically follows the pattern of FirstLast@lumenvox.com. Find more LumenVox by Capacity email formats with LeadIQ.

When was LumenVox by Capacity founded?

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LumenVox by Capacity was founded in 2001.

LumenVox by Capacity

Software DevelopmentCalifornia, United States2-10 Employees

Since being acquired in 2023 by Capacity, the LumenVox LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity.

LumenVox is now Capacity Voice, which reduces call volumes, improves customer experiences and resolves support issues instantly with AI-powered voice automation. Our advanced speech recognition and voice authentication transforms customer experiences.

As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. 

We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide.

Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Section iconCompany Overview

Phone number
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2001
Employees
2-10

Section iconFunding & Financials

  • $10M$25M

    LumenVox by Capacity's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    LumenVox by Capacity's revenue is estimated to be in the range of $10M$25M

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