Marcom Technologies, Inc.
Motor Vehicle ManufacturingMichigan, United States11-50 Employees
Marcom Technologies, Inc. operates in the motor vehicle manufacturing sector, offering processes designed to improve how organizations handle incoming sales and service calls. With more than two decades of experience listening to, critiquing, and charting phone interactions, the company has monitored tens of thousands of calls and trained thousands of salespeople on effective phone performance. Its approach pairs coaching with measurement and daily, actionable data, aiming to act as an extension of a client’s management team to drive profitability while reducing operating costs. The company is based in Rochester, Michigan, and maintains a small to mid-sized workforce. In March 2022, Marcom Technologies was acquired by InterActiveTel, a provider of AI-driven communications services and customer interaction analytics.
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